Seasoned Supervisor with a history of effectively managing teams and overseeing operations. Skilled in identifying areas for improvement, implementing new processes, and fostering staff development. Strengths include problem-solving abilities, strong leadership skills, and communication capabilities. Previous roles demonstrate significant positive impacts on workflow efficiency and team productivity.
Overview
4
4
years of professional experience
Work History
Senior Verification Supervisor
TAFS, Inc. subsidiary of TransAm Trucking
Olathe, KS
11.2020 - Current
Manage and supervise a team of sixty individuals including three junior supervisors and a team lead, ensuring their productivity and performance meet company standards.
Maintain the highest level of adherence to operation and departmental standards by enforcing established policies and procedures.
Work closely with the Operations Director to ensure effective communication of team progress and highlight growth opportunities.
Provide operational training to the team and leadership for continued development and assessment.
Regularly audit team performance to ensure core values are being upheld.
Lead weekly team meetings to discuss progress, address issues, and plan future actions.
Manage scheduling for staff, ensuring adequate coverage during peak times and projects.
Foster a positive and motivating work environment, leading to an increase in team morale.
Act as a liaison between upper management and staff, facilitating open communication.
Utilize document management system to organize company files, keeping up-to-date and easily access data.
Evaluate needs of department and delegate tasks to optimize overall production.
Collaborate with other departments to coordinate workflow processes between teams.
Develop and implement operational policies and procedures to ensure efficiency and accuracy of workflows.
Maintain accurate records of employee performance, attendance, leave requests, and disciplinary actions.
Monitor employee productivity to provide constructive feedback and coaching.
Education
Associate of Applied Science - Liberal Arts And General Studies
Johnson County Community College
Overland Park, KS
Skills
Staff Management
Operations Management
Business Development
Complex Problem-Solving
Policy Enforcement
Training and mentoring
Financial Management
Goal-Oriented
Accomplishments
After a few months of working for my current company, I was offered a leadership role and as a result, became the youngest Supervisor in the company's history. I have maintained this title with increasing responsibilities and duties for nearly four years.
References
References available upon request.
Timeline
Senior Verification Supervisor
TAFS, Inc. subsidiary of TransAm Trucking
11.2020 - Current
Associate of Applied Science - Liberal Arts And General Studies
Johnson County Community College
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