Taylor Stiles
Chanel Advisor
Norman,OK
Summary
Proven Chanel Advisor at Dillard's, I excel in client engagement and relationship building, driving retention through exceptional service. Leveraging adaptability and in-depth industry knowledge, I've mentored teams towards growth, embodying professionalism and problem-solving skills to surpass sales targets and foster brand loyalty.
Overview
5
5
years of professional experience
5
5
years of post-secondary education
Work History
Chanel Advisor
Dillard's
05.2022 - Current
- Developed long-lasting relationships with clients to ensure consistent retention and loyalty.
- Maintained up-to-date knowledge on industry trends and regulations, ensuring accurate advice was provided to clients at all times.
- Mentored junior advisors, fostering a supportive team environment focused on growth and learning.
- Utilized advanced CRM tools to track client interactions efficiently while maintaining detailed records of their individual goals, preferences, and concerns.
Beauty Advisor
Ulta Salon and Cosmetics
09.2021 - 04.2022
- Assisted clients in selecting appropriate skincare routines, resulting in improved skin health and overall satisfaction.
- Followed up with customers to increase satisfaction with purchases and services.
- Strengthened brand loyalty through exceptional customer service and attentiveness to individual preferences.
- Developed in-depth product knowledge and kept up to date with latest trends in beauty to avail of resources and apply best practices.
Sales Associate
Walgreens
12.2020 - 05.2021
- Built relationships with customers to encourage repeat business.
- Solved customer challenges by offering relevant products and services.
- Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
- Assessed customer needs and utilized suggestive selling techniques to drive sales.
- Provided positive first impressions to welcome existing, new, and potential customers.
Sales Associate
Old Navy
06.2019 - 06.2020
- Answered customer questions about sizing, accessories, and merchandise care.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Helped customers locate products and checked store system for merchandise at other sites.
Education
Pilots License With Commercial Endorsement - Aviation
Oklahoma Aviation
Bethany, OK 05.2023 - Current
High School Diploma -
Hardin Valley Academy
Knoxville, TN 08.2017 - 12.2020
Skills
Client Engagement
Presentations and public speaking
Relationship Building
Training and mentoring
Compliance requirements
Adaptability and Flexibility
Teamwork and Collaboration
Professionalism
Problem-Solving
Multitasking
Decision-Making
Reliability
Timeline
Pilots License With Commercial Endorsement - Aviation
Oklahoma Aviation
05.2023 - Current
Chanel Advisor
Dillard's
05.2022 - Current
Beauty Advisor
Ulta Salon and Cosmetics
09.2021 - 04.2022
Sales Associate
Walgreens
12.2020 - 05.2021
Sales Associate
Old Navy
06.2019 - 06.2020
High School Diploma -
Hardin Valley Academy
08.2017 - 12.2020
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