Taylor Strong
Virginia Beach,VA
Summary
Professional with extensive experience in tenant relations and market analysis at Drucker & Falk. Demonstrates strong financial reporting capabilities that enhance operational efficiency and tenant satisfaction. Proven ability to solve problems and foster relationships through effective communication and strategic planning.
Overview
6
6
years of professional experience
Work History
Assistant Property Manager
Drucker & Falk
Virginia Beach, VA
05.2023 - Current
- Processed applications from prospective tenants, verifying credit histories and employment statuses.
- Resolved complaints and service issues promptly to enhance tenant satisfaction.
- Reviewed lease documents for compliance with local laws and current practices.
- Conducted market research to establish competitive rental rates for properties.
- Maintained accurate records for internal audits, including assessments, fees, and payments.
- Monitored building maintenance and repairs, coordinating with contractors for task completion.
- Provided administrative support, including filing documents and scheduling meetings.
Assistant Manager
Cotton On Group
Virginia Beach, VA
08.2021 - 05.2023
- Monitored cash intake and deposits, enhancing accuracy and minimizing discrepancies.
- Assisted in planning schedules and delegating assignments to ensure adequate coverage.
- Provided direct customer support by assessing needs and staying informed on preferences.
- Conducted regular inventory counts to verify stock levels and forecast future needs.
- Evaluated job applications and recommended top candidates for key positions.
- Strengthened merchandising strategies to increase customer engagement and elevate sales.
- Traveled across multiple states to assist with new location openings and train store teams.
Key Holder
Bath & Body Works
Virginia Beach, VA
07.2019 - 08.2021
- Oversaw store operations, ensuring accurate cash drawer counts and effective equipment management.
- Met sales targets each shift through exceptional customer engagement and service delivery.
- Streamlined opening and closing procedures to enhance operational efficiency.
- Trained new associates in upselling techniques and cash register operations within one week.
- Scheduled staff, prepared bank deposits, and drafted sales reports for smooth daily operations.
- Engaged customers to foster relationships that promoted long-term loyalty and increased sales.
- Assisted team responsibilities through cleaning, managing cash registers, and effective product merchandising.
- Supervised staff to maintain high standards of service and operational excellence.
Education
High School Diploma -
Tallwood High School
Virginia Beach, VA06.2018
Some College (No Degree) - Accounting And Business Management
Tidewater Community College
Norfolk, VASkills
- Sales and marketing strategies
- Product and service knowledge
- Transaction monitoring and reporting
- Scheduling and coordination
- Project management
- Employee coaching and motivation
- Customer service excellence
- Problem-solving and time management
- Communication and organizational skills
- Financial reporting
- Market analysis
- Recruitment and interviewing
- Payroll administration
- Relationship building and rapport
References
References available upon request.
Timeline
Assistant Property Manager
Drucker & Falk
05.2023 - Current
Assistant Manager
Cotton On Group
08.2021 - 05.2023
Key Holder
Bath & Body Works
07.2019 - 08.2021
High School Diploma -
Tallwood High School
Some College (No Degree) - Accounting And Business Management
Tidewater Community College