Taylor Todd

Work History

Aerotek

10.2023 - Current

Managed, supported and grew business relationships with existing accounts and developed strategies to increase sales and revenue.
Collaborated with business development managers in partner planning process to develop mutual performance objectives, financial targets and critical milestones.
Provided analytical rationale to identify, develop and implement activities within allocated account base.
Identified areas for improvement within the organization, implementing changes that led to increased productivity and profitability.
Managed change effectively during periods of rapid growth or restructuring within the organization.
Evaluated employee performance regularly, providing constructive feedback and offering opportunities for professional development.
Worked closely with executive leadership to develop long-term strategies for company success.

TEKsystems

07.2022 - 10.2023

Oversaw daily operations, ensuring timely completion of tasks and adherence to company policies and procedures.
Maintained accurate records using various software systems, ensuring data integrity and regulatory compliance.
Resolved customer issues promptly and professionally, maintaining high satisfaction rates while minimizing escalations.
Coordinated with cross-functional teams to ensure seamless execution of operational plans, enhancing overall project outcomes.
Trained and mentored new team members, fostering a positive work environment and promoting professional growth.

Brosnan Risk Consultants

11.2020 - 09.2021

Maintained accurate records of field activities, ensuring proper documentation was available for internal reviews and audits.
Met with customers to resolve issues and build productive relationships.
Established clear performance metrics for team members, providing regular feedback to encourage continuous improvement.
Boosted client satisfaction rates by maintaining open communication channels and addressing concerns promptly.
Fostered strong relationships with clients by providing regular updates and addressing concerns promptly.
Monitored employee performance for compliance with regulations and policies.
Supervised field operations teams to complete projects within established timelines.