Taylor Thomas
Houston
Summary
Graduating with a Master's in Business Administration, I bring strong skills in Microsoft Office, and social media. As a student-athlete, I developed exceptional time management and leadership skills, earning Defensive Player of the Year (2022), and contributing to seven conference championships. I also participated in the Portfolio Career Development program, enhancing my networking and professional skills. With experience as a Service Manager, I excel in team leadership, problem-solving, and improving customer satisfaction.
Overview
4
4
years of professional experience
Work History
Service Manager
VANDAL
New Orleans
2022.12 - Current
- Organized events.
- Created memorable engagements focused on exceeding client expectations.
- Conducted training sessions for new hires.
- Created tailored content for diverse social media platforms.
- Managed inventory levels of parts necessary for servicing customers' needs.
- Resolved customer inquiries and complaints requiring management-level escalation.
Assistant Business Development Manager
Volt Performance Therapy
Houston
2023.05 - 2024.01
- Oversaw website operations.
- Executed the development of apparel collections.
- Coordinated employee travel needs by booking hotels, flights, and car rentals.
- Established appropriate work schedules based on customer demand and scheduled maintenance needs.
- Scheduled appointments for personal training sessions and registered new members into the system.
Personal Assistant
Active Faith Clothing
Houston
2022.06 - 2022.10
- Responsible for updating social media, such as Instagram and Twitter, by tracking mentions across thousands of internet sites.
- Assisted in organizing inventory and paperwork.
Recruiting director
My Player Locker (NIL Monetization)
Houston
2021.09 - 2021.12
- Responsible for updating social media such as Instagram and Twitter by promoting athletes and their products
- Contact athletes to join MPL
Education
Master of Business Administration -
Loyola University New Orleans
New Orleans, LA2024-12
Bachelor of Business Administration - Finance/ Management
Loyola University New Orleans
2023-05
Skills
- Goal-oriented
- Hardworking
- Overachiever
- Customer relationship management
- Time management
- Leadership development
Leadership And Involvement
Women’s Basketball student athlete, Loyola University New Orleans, 08/19-05/24
- Balance a full academic course load with over twenty hours per week dedicated to practices or basketball games., Develop teamwork and leadership skills, All conference team (SSAC), All State Louisiana Team (1 of 15), Defensive Player of the year (2022), Practice player of the year (Loyola), Helped lead to seven conference championships
Participant, Portfolio Career Development Loyola College of Business, 08/19-05/23
- Develop professional skills and attend various workshops targeting networking, interview skills, professionalism, and online presence., Mentored by a successful business executive from the New Orleans area and had the opportunity to network with the New Orleans business community
Timeline
Assistant Business Development Manager
Volt Performance Therapy
2023.05 - 2024.01
Service Manager
VANDAL
2022.12 - Current
Personal Assistant
Active Faith Clothing
2022.06 - 2022.10
Recruiting director
My Player Locker (NIL Monetization)
2021.09 - 2021.12
Master of Business Administration -
Loyola University New Orleans
Bachelor of Business Administration - Finance/ Management
Loyola University New Orleans