Taylor Thompson
Charlotte,NC
Summary
Enthusiastic and determined, possessing innovative and organizational skills that consistently yield positive outcomes in the professional journey. Proven track record of fostering strong relationships with employees, clients, and management. Excels in maintaining a harmonious work environment. Successfully communicated with team members and management as Employee Resource Group Lead, ensuring optimal working conditions for all employees.
Overview
5
5
years of professional experience
Work History
Clinical Operations
Virta Health
12.2021 - Current
- Exercising my clinical judgement to support 300 members achieve success while upholding my scope of practice
- Analyzing data gathered at intake to both identify member behavior and effectively monitor progress towards communicated goals
- Maintained and built out two Employee Resource Groups (ERGs), leading initiatives that improved employee engagement and workplace culture.
- Organized and facilitated weekly meetings to enhance collaboration, support employee development, and improve retention.
- Proofread and provided feedback on training materials to ensure clarity, inclusivity, and effectiveness.
- Planned and coordinated events that fostered community and professional growth within the organization.
Curriculum Designer
Wellness Coaching Elevated
12.2022 - 08.2023
- Performing a needs assessment with the administrator to ensure the content created reflected the importance the role of systemic injustice plays in healthcare
- Run a pilot delivery and make necessary revisions to remain in scope
- Designed and piloted curriculum revisions to enhance learning effectiveness while maintaining compliance and scope.
- Ensured that training programs and materials provided a cohesive learning experience, supporting employee growth and engagement.
Non Profit Leadership Internship
The Borgen Project
01.2023 - 04.2023
- Exceeded fundraising goals by 180% through strategic outreach and engagement efforts.
- Developed strong communication skills by fostering relationships with congressional leaders and advocating for policy change.
- Gained experience using recruitment software (RecruiterBox) to assist in talent acquisition efforts.
- Designed and implemented marketing campaigns to increase awareness and engagement
Health Coach
Noom
01.2020 - 12.2021
- Developed individualized growth plans to help clients achieve their health and wellness goals.
- Delivered customer-centered coaching that resulted in a 99% retention rate across a client base of 250+.
- Applied behavioral coaching techniques to drive engagement, motivation, and long-term success.
Education
MBA -
University of North Carolina
Wilmington, NC12.2025
Bachelor of Science - Psychology
Wingate University
Wingate, NC01.2018
Skills
- Relationship Management
- Project Management
- Employee Engagement & Culture Building
- Cross-Functional Collaboration & Communication
Timeline
Non Profit Leadership Internship
The Borgen Project
01.2023 - 04.2023
Curriculum Designer
Wellness Coaching Elevated
12.2022 - 08.2023
Clinical Operations
Virta Health
12.2021 - Current
Health Coach
Noom
01.2020 - 12.2021
MBA -
University of North Carolina
Bachelor of Science - Psychology
Wingate University
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