Taylor Tobin
Kansas City,MO
Summary
Motivated General Manager with solid background enhancing operational efficiency and team performance. Responsive to changing business demands with adaptable, strategic approaches. Performance-driven and industrious attitude with innovative mentality focused on driving company success. Willing to do whatever it takes to reach success and will jump at any challenge.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Assistant General Manager
Smokehouse BBQ
Kansas City , MO
2023.09 - Current
- Managed daily operations of the store, including scheduling and supervising staff.
- Order store inventory and see that procedures are taking place efficiently.
- Count and drop daily deposits at the bank, as well as keep track of cash on hand.
- Hire and train all new front of house staff, as well as submit new hire paperwork to corporate.
- Resolve customer complaints in a timely manner while maintaining a professional demeanor.
- Lead server line- ups at the beginning of every shift to ensure all current issues in restaurant are resolved.
General Manager
Arthur Bryants
Kansas City , Missouri
2020.04 - 2023.04
- Managed store cash intake with high accuracy and prepared daily bank deposits.
- Placed new inventory orders and oversaw correct restocking procedures to maintain operational output.
- Supervised critical budget implementations, employee reviews, training and scheduling for projects.
- Motivated and led team members to work together to achieve targets.
- Applied knowledge of coverage needs and individual employee strengths to produce successful team schedules.
- Managed all aspects of daily business operations including budgeting, staffing, scheduling, inventory control, customer service and sales.
Director of Operations
Metro Umpires Kansas City
Kansas City , MO
2016.04 - 2020.02
- Managed schedule of 185 employees to keep games properly officiated.
- Developed effective scheduling processes to achieve production objectives.
- Managed and responded to client grievances and complaints per procedural guidelines.
- Gathered employee and staff data to develop monthly work schedules.
- Provided reminder calls to employees prior to scheduled shifts if necessary.
- Trained and hired all employees.
Education
Some College (No Degree) - Business Administration and Management
Missouri State University
Springfield, MOSkills
- Training and Developing Skill
- Business Operations Background
- Business Development
- Team Leadership Strength
- Talent Development
- Purchasing
- Health Code Compliance
- Business Management
- Scheduling Coordination
- Guest Relations
Certification
- ServSafe Certification
- Food Manager Certification
Timeline
Assistant General Manager
Smokehouse BBQ
2023.09 - Current
General Manager
Arthur Bryants
2020.04 - 2023.04
Director of Operations
Metro Umpires Kansas City
2016.04 - 2020.02
Some College (No Degree) - Business Administration and Management
Missouri State University
- ServSafe Certification
- Food Manager Certification
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