Taylor Tripp
Dundalk,MD
Summary
Dedicated hospitality professional with a proven track record at Nacho Mama's and Bonefish Grill, excelling in guest relations management and beverage preparation. Expert in enhancing customer experiences through exceptional service and efficient cash handling. Demonstrated ability to thrive in fast-paced environments, ensuring meticulous attention to safety and quality standards.
Overview
6
6
years of professional experience
Work History
Server
Nacho Mama's
06.2021 - Current
- Served food and beverages promptly with focused attention to customer needs.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Set positive tone for entire dining experience as first point of contact for incoming guests.
- Handled cash transactions accurately, contributing to balanced daily financial reports.
- Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
- Adhered to proper food handling procedures and safety guidelines for the well-being of guests and team members alike.
Bartender
Bonefish Grill Restaurants
12.2018 - 09.2021
- Served high customer volumes during special events, nights, and weekends.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Verified drinking age requirements of customers by carefully reviewing photo identification.
Education
Diploma - Accounting And Finance
Sollers Point Technical High School
Dundalk, MD06.2015
Skills
- Strong work ethic
- Exceptional customer service
- Cash handling
- Guest engagement
- Customer service
- Safe food handling
Timeline
Server
Nacho Mama's
06.2021 - Current
Bartender
Bonefish Grill Restaurants
12.2018 - 09.2021
Diploma - Accounting And Finance
Sollers Point Technical High School
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