Dynamic and detail-oriented professional with a strong background in customer service. Skilled in communication and organization, committed to achieving goals and fostering positive interactions.
Overview
6
6
years of professional experience
Work History
Shift Supervisor
Starbucks
09.2019 - 05.2025
Completed store opening and closing procedures and balanced tills.
Responded to and resolved customer questions and concerns.
Trained new team members on barista skills, cash handling procedures, and company policies for consistent performance across the team.
Accomplished new and different drink request and enhancing coffee shop reputation in stressful and non-stressful situation.
Dental Assistant
Juniper Services- Champagne Dentistry & NNCDO
03.2022 - 10.2023
Assisted dentist in providing quality dental care to patients, including taking and developing x-rays, charting teeth, preparing material, and cleaning instruments
Educate patients on proper oral habits and disease prevention
Answered phone calls and responded to inquiries regarding appointment schedule
Dental Assistant
Kid Dental
05.2021 - 03.2022
Cleaned and sanitized dental tools and equipment, straightened treatment rooms, and restocked supplies to prep for next patient and maintain health and safety practices.
Charted conditions of decay and disease to prepare for diagnosis and treatment by the dentist
Performed x-rays safely while adhering to radiation safety guidelines, ensuring high-quality diagnostic images for dentists'' evaluations.
Education
Associate of Science -
Truckee Meadows Community College
Reno, NV
05-2021
Dental Assisting -
Milan Institute
Reno, NV
06-2018
Skills
Hardworking and organized individual with experience in customer service and communication
Possesses excellent communication and interpersonal skills
Committed to providing a positive customer experience while achieving set goals and objectives
Organized and detail-oriented professional with extensive experience in service and sales