Summary
Overview
Work History
Education
Skills
Timeline
Generic

Taylor Vannsnell

Summary

Dedicated and detail-oriented clerical professional with over 15 years of experience in customer service and administrative support. Proficient in Microsoft Office Suite and adept at managing high-volume call centers with professionalism and efficiency. Recognized for exceptional phone etiquette, organizational skills, and the ability to handle multiple tasks in fast-paced environments.

Professional with strong background in customer interactions and service solutions. Highly skilled in conflict resolution, communication, and problem-solving, ensuring customer satisfaction and loyalty. Effective team collaborator, adaptable to changing needs, and consistently focused on achieving results through efficient and empathetic service. Known for reliability and proactive approach to meeting customer and organizational goals.

Overview

7
7
years of professional experience

Work History

Sort Associate

Amazon Warehouse
11.2024 - 05.2025
  • Sorting , Scanning and Stacking packages within a Fast paced warehouse environment .

Office Manager

The Wilson Firm
05.2020 - 11.2023
  • Scheduled meetings and appointments, ensuring optimal time management.
  • Organized office operations and procedures to enhance efficiency.
  • Managed office layout planning and procurement of stationery and equipment.

Customer Service Representative

The Results Company
08.2018 - 05.2020
  • Handled inbound and outbound calls, addressing client needs and resolving issues.
  • Provided accurate information and solutions, ensuring client satisfaction.
  • Utilized company software and databases to manage customer interactions.
  • Achieved call center metrics while maintaining high-quality service.

Education

High School Diploma -

Ridge Community High School
05-2015

Skills

  • Customer service
  • Communication skills
  • Microsoft word
  • Time management
  • Microsoft excel
  • Computer literacy
  • Sorting accuracy
  • Package handling
  • Loading and unloading
  • Critical thinking
  • Active listening
  • Data entry
  • Call center experience

Timeline

Sort Associate

Amazon Warehouse
11.2024 - 05.2025

Office Manager

The Wilson Firm
05.2020 - 11.2023

Customer Service Representative

The Results Company
08.2018 - 05.2020

High School Diploma -

Ridge Community High School
Taylor Vannsnell