Taylor Veldhuis
Summary
Motivated professional with talent for coordinating guest services. Proactive with history of managing multiple tasks in various areas with specialties in conflict resolution, team coordination, and customer support. Highly organized, detail-oriented and thrives in fast-paced, intense environment.
Overview
11
11
years of professional experience
Work History
Front Desk Agent
Dogtopia of Halcyon
Alpharetta, Georgia
01.2024 - Current
- Welcomed clients with warmth and professionalism, fostering a positive first impression.
- Inputted guest information into computer system accurately and securely.
- Processed payments and maintained precise financial records, ensuring accuracy in daily transactions.
- Addressed client concerns swiftly, enhancing overall satisfaction and loyalty at Dogtopia.
- Managed scheduling for dog daycare and boarding services efficiently and accurately.
Pet Sitter
Potty Central, LLC
Cumming, Georgia
10.2019 - 01.2024
- Administered medications and treatments based on pet owners' or veterinarians' instructions.
- Maintained detailed records of pet care schedules and special instructions to ensure tailored care.
- Communicated with pet owners to update them on their pets' well-being.
- Cared for pets by feeding, walking, and providing companionship.
- Cultivated long-term relationships with clients and built strong bonds with pets through consistent engagement.
- Built trusting relationships with clients through consistent communication and reliability.
After School Assistant
Forsyth County School System
Cumming, Georgia
08.2015 - 03.2020
- Assisted students in completing homework, fostering academic growth and confidence.
- Provided guidance, support, and supervision for students during after-school hours.
- Supervised student activities during after-school programs, ensuring a safe and supportive environment.
- Facilitated structured playtime activities that enhanced social skills and emotional well-being among students.
Education
High School Diploma -
West Forsyth High School
Cumming, GA05-2013
Skills
- Front desk operations
- Customer service
- Client relationship management
- Payment processing
- Scheduling coordination
- Record management
- Data entry
- Administrative skills
- Time management
- Emotional intelligence
Timeline
Front Desk Agent
Dogtopia of Halcyon
01.2024 - Current
Pet Sitter
Potty Central, LLC
10.2019 - 01.2024
After School Assistant
Forsyth County School System
08.2015 - 03.2020
High School Diploma -
West Forsyth High School