Taylor Vivier
Yelm
Summary
Professional with strong background in coordinating support services. Skilled in problem-solving, communication, and customer service, ensuring seamless operations and client satisfaction. Focused on team collaboration, adaptable to changing needs, and consistently results-driven. Known for reliability and proactive approach to addressing challenges and meeting goals.
Overview
12
12
years of professional experience
Work History
Medical Support Coordinator
MEDDAC Bavaria Headquarters
02.2022 - 05.2025
- Managed high-volume caseloads, ensuring timely completion of tasks and effective communication with clients.
- Implemented process improvements that increased efficiency in patient coordination efforts.
- Collaborated with multidisciplinary teams to ensure comprehensive patient care solutions.
Claims Litigation Specialist
State Farm
01.2016 - 08.2020
- Maintained high professionalism and calmness with all personnel, even in high stress situations.
- Coordinated discovery processes, including managing document requests and responses.
- Handled high-stakes negotiations with insurance companies resulting in favorable outcomes without going to trial.
Certified Pharmacy Technician
Walmart
07.2013 - 01.2016
- Increased customer satisfaction by delivering friendly, personalized service during transactions.
- Trained and mentored junior pharmacy technicians on best practices and operational procedures.
- Compounded and dispensed medications under pharmacist supervision, adhering to safety protocols.
Education
No Degree - Homeland Security
University of Maryland Global Campus
Hyattsville, MD05-2027
Skills
- Documentation and recordkeeping
- Workflow Optimization
- Time management
- Verbal and written communication
- Customer service
- Critical thinking
Timeline
Medical Support Coordinator
MEDDAC Bavaria Headquarters
02.2022 - 05.2025
Claims Litigation Specialist
State Farm
01.2016 - 08.2020
Certified Pharmacy Technician
Walmart
07.2013 - 01.2016
No Degree - Homeland Security
University of Maryland Global Campus
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