Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Patient Advocate II
Myriad Genetics
San Francisco, CA
08.2022 - Current
Provided knowledgeable and compassionate service in response to patient questions and concerns.
Assisted with the completion of insurance paperwork for patient coverage.
Explained complex medical terminology to patients and families in an understandable manner.
Acted as liaison for hospital staff, physicians, patients and family members.
Helped patients understand care, coverage and payment responsibilities and rights.
Applied HIPAA privacy and security regulations while handling patient information.
Communicated financial obligations to patients and collected fees at time of service.
Guest Experience Host
Fort Worth Museum of Science and History
Fort Worth, TX
01.2022 - 05.2022
Provided exceptional customer service to ensure a positive guest experience.
Assisted guests in navigating their way around the facility by offering directions or answering questions.
Contributed ideas on how to improve overall operations of the facility based on feedback from guests.
Order Fulfillment Associate
Walmart
Crowley, TX
04.2020 - 08.2021
Maintained accurate records of orders, shipments, and inventory.
Processed incoming orders in a timely manner according to company standards.
Verified order accuracy prior to shipment.
Education
Bachelor of Arts - History
University of Texas At Arlington
Arlington, TX
12-2021
Electronic Health Records Specialist
MedCerts - Online Certification
Remote
Skills
Patient Rights
Proficient in Microsoft Office
Financial Counseling
Eligibility Determination
Verbal and written communication
Proactive Problem Solving
Caseload Management
Quality Assurance
Resource Utilization
Database coordination
Affiliations
CS Week 2023
Get Myriad
CS Chronicle
Certification
Currently working on a certification for Electronic Health Records Specialist. Once completed, I will work towards Reimbursement Specialist Certification.
Sr. ONCOLOGY Product Specialist/Advanced Field Based Trainer at Myriad Genetics Laboratories, Inc.Sr. ONCOLOGY Product Specialist/Advanced Field Based Trainer at Myriad Genetics Laboratories, Inc.