Taylor Wallace
Tyler,TX
Summary
Motivated business professional bringing 10 years of entrepreneurial experience. Dedicated and personable with extensive experience in managing administrative and sales operations and personnel. Well-versed in training, educating, motivating and supporting staff members. Astute Business Owner experienced in operations management, competitive analysis and financial management. Demonstrated success in growth and innovation. Capitalized on new trends and technologies to boost business initiatives and reach sales objectives.
Overview
11
11
years of professional experience
Work History
Business Owner
Confident Closer Solutions, LLC
01.2013 - Current
- Consulted with customers to assess needs and propose optimal solutions.
- Trained and motivated employees to perform daily business functions.
- Put together realistic budgets based upon costs and fees for successfully operating business.
- Oversaw business budget planning and administration, accounting functions, purchasing and bi-weekly payroll to handle financial needs.
- Devised and deployed sales and marketing tactics to drive strategic growth and support achievement of revenue goals.
- Capitalized on social media platforms to increase market awareness and recruit sales agents.
- Kept all building areas and equipment functional and well-organized to promote business performance.
- Optimized team hiring, training and performance.
- Input income and expense details into database to track business finances and address variances.
- Maintained updated knowledge of regulatory changes to adjust business operations accordingly.
- Reconciled daily sales, returns and financial reports in QuickBooks.
- Achieved sales goals and increased revenue and profits through productive strategy development and organizational leadership.
- Employed prompt decision-making and in-depth research to resolve issues.
- Studied market to determine optimal pricing of goods and services and to capitalize on emerging opportunities.
- Remained up-to-date on current trends and attended industry trade shows and markets to view and order inventory.
- Created and monitored promotional approaches to increase sales and profit levels.
- Learned and remained updated on statutory requirements and regulations.
- Provided financial management through preparation of bank deposits and settlement of sales, returns and transaction reports.
- Enhanced product awareness by taking pictures of new and available product offerings and posting to company's website and media accounts.
- Provided outstanding coaching to employees to boost productivity.
Nurse
Longview Regional Medical Center Hospital
01.2016 - 01.2018
- Assessed patients to determine individual needs and develop care plans in coordination with multidisciplinary healthcare professionals.
- Performed routine wound care and dressing changes on schedule.
- Remained calm during high-stress, critical situations, demonstrating sustained focus and problem-solving in real-time.
- Updated patient charts with data such as medications to keep records current and support accurate treatments.
Medical Scribe
Scribe4you
01.2015 - 01.2016
- Accompanied physicians through day in fast-paced, stressful environments.
- Documented complete information about examinations, treatment plans, lab results and other details directly into charts.
- Charted patient encounters by recording information such as diagnosis, treatments and prescriptions.
- Attended patient appointments and wrote narrative account of events using proper abbreviations, grammar and spelling.
- Stayed on top of current patient loads to facilitate efficient and organized workflow.
- Selected appropriate ICD-10 and CPT codes for records.
- Submitted orders for additional tests and examinations.
- Accepted dictated notes and produced professional documents with outlined information.
Certified Nurse Aide
Longview Regional Medical Center Hospital
01.2013 - 01.2015
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Maximized patient satisfaction by helping individuals carry out personal tasks such as dressing and walking.
- Reported unusual or urgent circumstances in patients' condition or environment immediately to nurse supervisor.
- Wiped down equipment with proper cleaning products after each patient transport to reduce instances of infection.
- Monitored, tracked and conveyed important patient information to healthcare staff to help optimize treatment planning and care delivery.
Education
BBA - Health Administration
University of Texas At Tyler
Tyler, TX05.2018
Associate of Applied Science - Health And Wellness
Tyler Junior College
Troup, TX12.2014
Skills
- New Business Development
- Public Speaking
- Negotiation and Persuasion
- Process Improvement
- Sales Strategies
- Cost Analysis and Savings
- Sales Planning
- Work Planning and Prioritization
- Customer Relations
- Performance Improvement
- Business Marketing
- Driven and Determined
- Verbal and Written Communication
- Sales Development
- Team Leadership
- Training and Development
- Attention to Detail
- Contractor Management
- Manage Programs
- Adaptable and Flexible
- Develop Business Structures
- Business Management and Development
Timeline
Nurse
Longview Regional Medical Center Hospital
01.2016 - 01.2018
Medical Scribe
Scribe4you
01.2015 - 01.2016
Business Owner
Confident Closer Solutions, LLC
01.2013 - Current
Certified Nurse Aide
Longview Regional Medical Center Hospital
01.2013 - 01.2015
BBA - Health Administration
University of Texas At Tyler
Associate of Applied Science - Health And Wellness
Tyler Junior College
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