Taylor Washington
Lancaster
Summary
Personable and dedicated professional with extensive experience. Solid team player with upbeat, positive attitude and proven skill in establishing rapport with clients. Articulate, enthusiastic and results-oriented with demonstrated passion for building relationships,cultivating partnerships and growing businesses. Reliable Medical Records Clerk with 2 years of experience receiving, routing, filing and delivering wide range of medical documentation in a Legal environment that is fast-paced. Energetic and focused with strong organizational skills.
Overview
7
7
years of professional experience
Work History
MEDICAL RECORDS CLERK/CUSTOMER SERVICE
THE BONNEAU LAW FIRM
10.2021 - Current
- Contacted patient's insurance company to verify coverage levels and work with individuals to educate them on their benefits information while still performing other duties requested or assigned.
- Maintained confidentiality of all medical records and sensitive information to comply with HIPAA regulations.
- Obtained necessary signatures on information release forms to obtain medical and treatment records from other service providers.
- Scanned medical records in digital format for easy retrieval and accessibility.
- Assisted in preparation of medical records to release to other medical facilities requesting for patient history and information.
Mortgage Loan Processor Assistant
PenFed Credit Union
07.2018 - 10.2021
- Collaborated with Loan Officers to provide timely, accurate service for clients throughout entire mortgage process.
- Worked with customers in person and via telephone to answer questions, process transactions, and resolve issues.
- Communicated with originator and applicant concerning progress of loan file.
- Maintained accurate records of loan processing activities and documents in CRM system.
- Set up and completed loan submission packages.
- Administered a pipeline of 45-85 loans.
- Met and outperformed monthly quota averaging 25 loans per month and maintained a QC score of 94.3%.
Mortgage Loan Processor Assistant
Alluvion
10.2016 - 07.2018
- Worked with customers in person and via telephone to answer questions, process transactions, and resolve issues.
- Communicated with originator and applicant concerning progress of loan file.
- Upheld complete confidentiality of all submitted information according to release guidelines.
- Handled any conditions sent from underwriting departments.
- Prepared file for final clear-to-close by branch management.
Education
Associate of Arts - Business Administration
Cedar Valley Community College
Lancaster, TX05.2017
Skills
- Paperwork Processing
- Data Communications
- Customer Service-Oriented
- Multitasking & Prioritizing
- Data Entry and Database Software
- Accounts Payable and Accounts Receivable
- Records Accuracy
- Administrative Duties
- Prepare Reports
- HIPAA Compliance
- Record Retention Guidelines
- Data Integrity
Timeline
MEDICAL RECORDS CLERK/CUSTOMER SERVICE
THE BONNEAU LAW FIRM
10.2021 - Current
Mortgage Loan Processor Assistant
PenFed Credit Union
07.2018 - 10.2021
Mortgage Loan Processor Assistant
Alluvion
10.2016 - 07.2018
Associate of Arts - Business Administration
Cedar Valley Community College
Similar Profiles
LINETTE BONET MARTINEZ, ESQ.LINETTE BONET MARTINEZ, ESQ.
Paralegal at Personal Injury Law Firm - Patiño Law FirmParalegal at Personal Injury Law Firm - Patiño Law Firm
ESZTER DR PAPPESZTER DR PAPP
Junior Associate at Jákó And Partners Law Firm (previously: Holczer, Jákó, Boross Law Firm)Junior Associate at Jákó And Partners Law Firm (previously: Holczer, Jákó, Boross Law Firm)
Elsa BerryElsa Berry
Senior Associate Attorney at Akay Law Firm, Attorneys at LawSenior Associate Attorney at Akay Law Firm, Attorneys at Law
Tarup MitraTarup Mitra
Condition Report Writer at Alliance Inspection ManagementCondition Report Writer at Alliance Inspection Management
LILY GOULDLILY GOULD
Costume Shop Assistant at Skidmore College JKBCostume Shop Assistant at Skidmore College JKB