Taylor Wentz
Plainfield
Summary
Dynamic office manager with over six years of experience in operations management and organizational skills. Successfully streamlined office processes, managed vendor relationships, and improved resource allocation, contributing to a 30% increase in document retrieval speed.
Overview
10
10
years of professional experience
Work History
Office Manager
CDLS Mobile Repair LLC
Danielson, CT
07.2023 - Current
- Streamlined office operations, enhancing efficiency in scheduling and resource allocation.
- Managed vendor relationships, ensuring timely procurement of supplies and services.
- Oversaw office budget, maintaining cost controls while optimizing resource utilization.
- Developed and implemented improved filing systems, increasing document retrieval speed by 30%.
- Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
- Served as a liaison between upper management and staff members, facilitating open channels of communication to address concerns or issues promptly.
Services Crafftsman
United States Air Force, USAF
USA
08.2016 - 08.2023
- Supervised daily food service operations, ensuring compliance with health and safety regulations.
- Developed and implemented training programs for staff on food preparation and customer service excellence.
- Enhanced safety protocols for both employees and guests by adhering to strict food handling guidelines, ensuring proper storage of ingredients, and maintaining up-to-date certifications on equipment usage.
- Prepared weekly schedules and assigned tasks to staff to maintain organized shift and smooth operations.
- Led team in conducting regular audits to ensure compliance with inventory management policies.
- Achieved operational excellence by continuously improving processes, systems, and procedures related to inventory management.
- Collaborated with purchasing department to optimize procurement strategies, ensuring appropriate stock levels at all times.
- Assisted in evaluating staff performance and providing constructive feedback for improvement.
- Delivered in-depth training to workers in food preparation and customer-facing roles to promote strong team performance.
- Adapted training content to reflect changes in company policies and industry standards, ensuring that crew members are always up-to-date.
Education
Bachelor of Science - Psychology
University of Maryland Global Campus
Hyattsville, MDSkills
- Customer service
- Office management
- Organizational skills
- Office administration
- Data entry
- Scheduling and calendar management
- Administrative support
- Operations management
- Conflict management
- Workflow optimization
- Multitasking Abilities
Timeline
Office Manager
CDLS Mobile Repair LLC
07.2023 - Current
Services Crafftsman
United States Air Force, USAF
08.2016 - 08.2023
Bachelor of Science - Psychology
University of Maryland Global Campus