Taylor Wheeler
Corona,NM
Summary
Dynamic professional with extensive experience as a Shift Supervisor at Starbucks, excelling in cash handling and staff management. Proven track record in enhancing customer satisfaction and training employees to achieve operational excellence. Committed to fostering a safe and efficient workplace while driving team performance and development.
Overview
3
3
years of professional experience
Work History
Shift Supervisor
Starbucks
08.2022 - Current
- Responded to and resolved customer questions and concerns.
- Trained new employees and delegated daily tasks and responsibilities.
- Provided ongoing support to employees during challenging situations, offering guidance on problem-solving techniques for improved efficiency outcomes.
- Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
- Improved customer satisfaction rates with consistent quality checks and timely resolution of complaints.
Personal Trainer
Alligence Training Facility
04.2024 - 06.2025
- Fostered a positive workout environment with upbeat energy and professional demeanor.
- Developed, planned, and led personal and group fitness sessions as well as well-known specialty fitness programs.
- Motivated clients to stay on track with fitness goals with positive and friendly approach.
- Educated clients on proper exercise techniques, reducing risk of injury during workouts.
Shift Supervisor
Starbucks
12.2021 - 07.2022
- Completed store opening and closing procedures and balanced tills.
- Managed cash handling procedures, maintaining accuracy in financial transactions and minimizing discrepancies in daily reconciliations.
- Helped store management meet standards of service and quality in daily operations.
- Ensured smooth operations during peak hours by effectively managing resources and staff allocation.
Education
Corona High School
Corona06-2019
Skills
- Cash handling
- Employee training
- Workplace safety
- Staff management
- Customer-oriented
- Staff development
- Inventory control
Timeline
Personal Trainer
Alligence Training Facility
04.2024 - 06.2025
Shift Supervisor
Starbucks
08.2022 - Current
Shift Supervisor
Starbucks
12.2021 - 07.2022
Corona High School
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