Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Taylor Williams

Grand Island,NE

Summary

Customer service with expertise in Wine, Beer, and Spirits, specializing in cash handling and relationship management. Proven track record of resolving customer complaints quickly and effectively, leading to increased satisfaction. Strong communication and time management skills contribute to creating positive customer experiences and fostering loyalty in fast-paced retail settings.

Overview

7
7
years of professional experience

Work History

Customer Service Manager

Wine, Beer and Spirits
Grand Island, NE
09.2021 - Current
  • Operated cash register and managed cash handling procedures diligently.
  • Processed customer transactions efficiently and accurately at busy retail location.
  • Resolved customer complaints swiftly, ensuring satisfaction and loyalty.
  • Greeted customers and provided friendly customer service.
  • Informed customers of in-store promotions or pricing specials.
  • Assisted customers with locating merchandise within the store.
  • Built and maintained productive relationships with employees.
  • Checked personal identifications during alcohol and tobacco sales.

Dietary Aide

The Heritage at Sagewood
Grand Island, NE
04.2018 - 09.2021
  • Prepared and served meals following dietary guidelines and safety protocols.
  • Maintained cleanliness of dining areas, kitchen equipment, and utensils.
  • Delivered meals to residents while ensuring special dietary needs were met.
  • Set up trays and food service carts to deliver food to residents.
  • Performed general cleaning duties such as sweeping floors, washing dishes, wiping countertops.
  • Treated patients and team members with dignity and respect.
  • Communicated effectively with residents regarding meal preferences and options.

Education

High School Diploma -

Northwest High School
Grand Island, NE
05-2019

Skills

  • Cash handling
  • Retail sales customer service
  • Time management
  • Problem solving
  • Effective communication
  • Customer transactions
  • Relationship building

References

References available upon request.

Timeline

Customer Service Manager

Wine, Beer and Spirits
09.2021 - Current

Dietary Aide

The Heritage at Sagewood
04.2018 - 09.2021

High School Diploma -

Northwest High School

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