Taylor Wise
South Point,OH
Summary
Seasoned Electronic Banking Assistant with relevant experience in managing large-scale electronic banking systems. Known for keen attention to accuracy, problem-solving ability, and customer service skills. Recognized for enhancing operational efficiency by implementing innovative banking solutions. Possess strong technical skills necessary for effective electronic banking services management and improvements.
Overview
4
4
years of professional experience
Work History
Electronic Banking Assistant
Huntington Federal Savings Bank
Huntington, WV
01.2021 - 12.2024
- Responded to customer inquiries in a timely manner via telephone or email.
- Ensured compliance with all applicable laws and regulations regarding electronic banking activities.
- Participated in regular training sessions to stay updated on new technologies.
- Conducted research on customer accounts as needed to resolve discrepancies or issues.
- Monitored security measures related to electronic banking activities.
- Assisted customers with their online banking inquiries and requests.
Bank Teller Supervisor
Huntington Federal Savings Banks
Huntington, WV
02.2021 - 01.2022
- Supervised and evaluated teller staff, providing feedback on performance.
- Developed strategies to improve customer service standards.
- Resolved customer complaints promptly and efficiently.
- Assisted in developing and implementing training programs for new tellers.
- Maintained accurate records of transactions, deposits, withdrawals.
- Monitored cash levels in each teller's drawer.
- Conducted regular audits of teller activities to ensure accuracy of transactions.
Bank Teller
Huntington Federal Savings Banks
Huntington , WV
09.2020 - 02.2021
- Provided assistance to other tellers during peak business hours as needed.
- Handled large sums of money with accuracy while maintaining appropriate levels of security.
- Developed strong relationships with customers to ensure repeat business.
- Verified customer signatures on documents and ensured accuracy of all paperwork before submitting for approval.
- Performed cash handling duties including counting currency, coins and checks.
- Maintained confidentiality of bank records, transactions and customer information.
Education
Associate of Science -
Collins Career Center
Chesapeake, OH12-2024
Skills
- Report Generation
- Network Security
- Policy Enforcement
- Compliance Monitoring
- Banking regulations
- Information technology
References
References available upon request.
Timeline
Bank Teller Supervisor
Huntington Federal Savings Banks
02.2021 - 01.2022
Electronic Banking Assistant
Huntington Federal Savings Bank
01.2021 - 12.2024
Bank Teller
Huntington Federal Savings Banks
09.2020 - 02.2021
Associate of Science -
Collins Career Center
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