Taylor Woods
Sumter,SC
Summary
Enthusiastic retail professional with hands-on experience in customer service, payment processing and sales. Strong communicator and team player, eager to learn new processes to support overall organizational success.
Overview
2
2
years of professional experience
Work History
Cashier
Ross
Sumter, SC
04.2023 - Current
- Greeted customers and answered any questions they had about the store's products and services.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Answered customer inquiries regarding store policies and procedures.
- Processed returns and exchanges of merchandise in accordance with store policies.
- Provided excellent customer service while promoting loyalty programs to increase sales potential.
Amazon Fulfillment Associate
Amazon
Columbia, SC
11.2021 - 02.2024
- Packed items according to customer's specifications and requirements.
- Verified orders for accuracy and completeness, ensuring all necessary components were included.
- Utilized warehouse management system to track inventory and maintain records of shipments.
- Communicated effectively with other departments regarding order status updates.
- Collaborated with team members to ensure efficient workflow throughout the shift.
Shift Leader
Firehouse Subs
Columbia, SC
- Provided exceptional customer service and maintained a positive attitude throughout the shift.
- Ensured staff was properly trained on all aspects of their job duties, including safety protocols.
- Assisted in training new employees on shift operations.
- Verified that cash drawers contained correct amounts of money during opening and closing shifts.
- Managed inventory levels by monitoring stock levels, ordering supplies when necessary, and ensuring product quality was up to standard prior to use or sale.
Education
High School Diploma
C.E. Murray High School
Greeleyville, SC05-2017
Skills
- Drawer balancing
- Returns processing
- Customer Assistance
- Payment Collection
- POS Systems
- Quality Improvement
- Issue Resolution
- Communication
- MS Office
- Data Entry
Timeline
Cashier
Ross
04.2023 - Current
Amazon Fulfillment Associate
Amazon
11.2021 - 02.2024
Shift Leader
Firehouse Subs
High School Diploma
C.E. Murray High School
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