Experienced operations leader with a strong background in restaurant management, crew scheduling, and front desk service. Known for teamwork, calm problem-solving, and keeping teams organized under pressure.
Work History
Food Manager - Barista
7 Months
Kota's Coffee House | 04.2026 - Current
Managed daily food prep and stocking to support smooth café operations.
Monitored food safety procedures and sanitation standards throughout shift.
Tracked inventory levels and reported shortages for timely restocking.
Prepared ingredients and menu items following recipe and portion guidelines.
Crew Scheduler
1 Year
Rayline Installations | 04.2025 - 04.2026
Coordinated daily crew schedules to support installation timelines and workforce coverage.
Managed last-minute callouts and reassigned staff to maintain project continuity.
Verified worker availability, qualifications, and job assignments before dispatch.
Communicated schedule updates to field teams, supervisors, and operations staff.
Front Desk Manager
1 Year
Troon North Golf Club | 04.2024 - 04.2025
Managed front desk operations, ensuring smooth guest check-in, check-out, and daily service flow.
Supervised front desk staff, assigned coverage, and supported consistent service standards.
Resolved guest concerns promptly, maintaining a welcoming and service-focused club experience.
Coordinated tee time reservations and golf-related inquiries with accuracy and professionalism.
General Manager
3 Years 8 Months
Mr. G's Pizza and Soda Shop | 08.2020 - 04.2024
Directed daily restaurant operations, maintaining service standards, labor control, and smooth guest flow.
Supervised hiring, scheduling, training, and performance coaching for front-of-house and kitchen staff.
Managed inventory, ordering, and vendor relationships to prevent shortages and reduce waste.
Enforced food safety, sanitation, and compliance procedures across dining, prep, and storage areas.
Resolved guest concerns promptly, protecting service quality and supporting repeat business.
Improved shift execution by standardizing opening, closing, and cash-handling procedures.
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