Taylor Johnson
Fair Lawn
Summary
Dedicated and compassionate professional with a strong foundation in hospitality and retail, bringing exceptional communication, customer service, and problem-solving skills to patient care. Highly motivated to learn and grow in clinical settings, with a commitment to patient safety, quality of care, and supporting Hackensack Meridian’s mission. Aspiring physician passionate about building meaningful patient connections and delivering care with professionalism, empathy, and excellence.
Overview
3
3
years of professional experience
Work History
Server
Anthony's Coal Fire Pizza
12.2024 - Current
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Cultivated warm relationships with regular customers.
- Set positive tone for entire dining experience as first point of contact for incoming guests.
- Developed strong rapport with regular customers through genuine hospitality efforts leading to repeat business.
Volunteer/Foster
Dog/Cat Rescues
12.2022 - Current
- Supported potential adopters with informative meet-and-greets, leading to successful matches.
- Assisted in fundraising events to increase financial resources for the fostering program.
- Managed time efficiently in order to care for the fostered animals.
- Attended adoption events on weekends.
- Caretaker for puppies as little as two weeks old.
Sales Associate, Front Desk
Sun Tan City
11.2023 - 09.2024
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
- Assisted in training new staff members on company policies, product information, and sales techniques for a seamless onboarding experience.
Sales Associate , Retail
Aeropostale
04.2022 - 10.2023
- Used in-store system to locate inventory and place special orders for customers.
- Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
- Listened to customer needs and desires to identify and recommend optimal products. Engaged in friendly conversation with customer to better uncover individual needs.
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
Education
Bachelor of Science - Biology
Seton Hall University
South Orange, NJ05-2028
Skills
- Dedicated work ethic
- High-quality client service
- Cash handling
- Hospitality service expertise
- High energy and stamina
- Team leadership
- Problem-solving
- Clear interpersonal communication
- Flexible in dynamic environments
- Emotional support
- Attentive listening ability
- Compassionate care
Timeline
Server
Anthony's Coal Fire Pizza
12.2024 - Current
Sales Associate, Front Desk
Sun Tan City
11.2023 - 09.2024
Volunteer/Foster
Dog/Cat Rescues
12.2022 - Current
Sales Associate , Retail
Aeropostale
04.2022 - 10.2023
Bachelor of Science - Biology
Seton Hall University
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