Taylor Fasel
Retail Manager
Louisville,KY
Summary
Empowering manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.
Overview
10
10
years of professional experience
2
2
years of post-secondary education
Work History
Store Manager
Magnolia & Fig Boutique
Louisville, KY
09.2017 - Current
- Built boutique's reputation for effectively and inclusively serving customers through careful staff management, effective customer relations and smooth service delivery.
- Empowered customers to make informed decisions by educating on product and service offerings and current industry trends.
- Kept morale high with high-energy, collaborative leadership style, regularly incorporating employee feedback and tapping employees for important projects.
- Trained team members in successful strategies to meet operational and sales targets.
- Managed store organization, maintenance and scheduling.
- Performed clerical duties with vendors & store owner to ensure orders arrived correct and in a timely manner.
Direct Support Professional
Mattingly Edge
Louisville, Kentucky
04.2017 - 08.2022
- Developed rapport to create safe and trusting environment for care.
- Assisted disabled clients to support independence and well-being.
- Monitored progress and documented patient health status changes to keep care team updated.
- Supervised daily activities and provided assistance to staff.
- Led patient or group recreational activities for enhanced patient outcomes.
- Administered medication as directed by physician.
Education
Bachelor of Science - Social Work
Lipscomb University
Nashville, TN 09.2013 - 08.2015
Skills
Team leadership and coaching
Relationship building and management
Training and mentoring
Microsoft Outlook, Word and Excel
Customer assistance
Analytical and Critical Thinking
Attention to Detail
Cultural Awareness
Multitasking Abilities
Excellent Communication
Timeline
Store Manager
Magnolia & Fig Boutique
09.2017 - Current
Direct Support Professional
Mattingly Edge
04.2017 - 08.2022
Bachelor of Science - Social Work
Lipscomb University
09.2013 - 08.2015