Summary
Overview
Work History
Education
Skills
Timeline
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Tayshaun Carson

Clifton Park

Summary

Experienced banking professional with a strong track record in managing financial transactions and delivering outstanding customer service. Known for reliability and adaptability in dynamic environments. Highly skilled in cash handling, maintaining accurate records, and fostering positive customer relationships, with a collaborative and results-oriented approach.

Overview

3
3
years of professional experience

Work History

Teller / Acting Head Teller

Trustco Bank
12.2024 - Current
  • Assist customers with various transactions, including check cashing, deposits, loan or credit card payments, balance inquiries, and account questions.
  • Admit customers to their safe deposit boxes.
  • Provide guidance on banking products and services, aiming to enhance customer satisfaction and loyalty.
  • Manage the cash vault and individual teller tills, ensuring accurate cash handling and security.
  • Process night drops and balance Automated Teller Machines (ATMs) daily.
  • Complete required reports, such as the uncovered difference report and open/close log, maintaining records and logs for audit purposes.
  • Ensure adherence to all bank operational and security policies and procedures, including compliance and privacy policies. Verified the accuracy of customer account information prior to processing transactions.
  • Processed ATM deposits and reconciled against reports.
  • Followed department policies and completed required paperwork for each transaction.
  • Followed security protocols when opening and closing the branch office each day.
  • Utilized banking software programs to process electronic fund transfers between accounts or initiate wire transfers.
  • Used computers and calculators to calculate daily transactions.


Store Associate

Cumberland Farms
10.2024 - 12.2024
  • Accepted short-term position to maintain steady income while seeking a long-term career opportunity.
  • Opened and closed the store independently, following all company procedures and safety protocols.
  • Greeted customers, operated POS systems, and processed transactions efficiently.
  • Performed data entry tasks such as updating inventory logs, shift reports, and order records.
  • Reviewed and reconciled cash drawers and transaction reports from other team members at shift changes.
  • Logged expired food items and ensured proper disposal per store policy and health regulations.
  • Placed supply orders based on stock levels and usage trends to maintain inventory.
  • Maintained a clean, organized store environment by restocking shelves and adhering to sanitation standards.
  • Resolved customer concerns promptly while maintaining a friendly and professional demeanor.
  • Maintained a clean and safe shopping environment for customers through regular cleaning and monitoring of store conditions.
  • Greeted customers, helped locate merchandise, and suggested suitable options.

Jr Manager

Mcdonalds
03.2022 - 10.2024
  • Led shifts and supervised a team of crew members to ensure smooth daily operations.
  • Trained and mentored new staff, improving team performance and service quality.
  • Handled customer concerns with professionalism and resolved complaints to uphold service standards.
  • Maintained food safety and sanitation procedures according to corporate guidelines.
  • Managed inventory, restocking, and equipment maintenance to support efficient kitchen flow.

Education

High School Diploma -

Schenectady High School
06.2024

High School -

Shenendehowa High School
12.2023

Skills

  • Training
  • Customer Service
  • Continuous Improvement
  • Active Listening
  • Coaching and Mentoring
  • Team leadership and supervision
  • Conflict resolution techniques
  • Kitchen Sanitation
  • Staff Development
  • Mentorship
  • Corporate Goals and Targets
  • Restaurant Standards
  • Sanitation and cleaning
  • Food Safety
  • Cleaning and sanitation
  • Safe Food Handling
  • Workplace Safety
  • Food safety understanding
  • Cash Handling
  • Workforce Management
  • Employee Training
  • Equipment Maintenance
  • Dress Code Enforcement

Timeline

Teller / Acting Head Teller

Trustco Bank
12.2024 - Current

Store Associate

Cumberland Farms
10.2024 - 12.2024

Jr Manager

Mcdonalds
03.2022 - 10.2024

High School Diploma -

Schenectady High School

High School -

Shenendehowa High School

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Tayshaun Carson