Tayshaun Munoz

Organizing stores and inventory to allow for easier access in day-to-day routine

• Interacted with customers to find what best suited their needs and oversaw the transferring of items from one store to another
• Kept in constant contact with other leaders from associated stores to keep systems up to date and consistently be on the same page
• Amassing data from hundreds of customers and employees to make sure certain stock was maintained and that the work environment remained sturdy and functional
• Organized entirety of the inventory at the end of each week, while also coordinating sales between stores
• Along with keeping team morale high, customer service aspect of the job kept employees on top of things and better assisted in growth to multitask
• Responsible for creating the schedule and responsible for payroll at the end of each week
• Kept on top of analytics for every store's day to day sales and who sold which items to coordinate who to schedule on busier days.
• Maintained a clean, safe, and organized store environment to enhance the customer experience.
• Supervised day-to-day operations to meet performance, quality and service expectations.

• Small Studio internship in Nashville
• Responsible for coordinating payment and customer data accordingly
• Organizing music logs and taking care of any data that needed structuring available, whether that be who the customers are, what was done during sessions, how customers liked their studio experience and how that session can be better the next time around.
• Implemented data-driven decision-making practices to optimize operational performance and outcomes.
• Fostered innovation by encouraging creative problem-solving and embracing new ideas from team members.
• Presented regular progress reports to executive leadership demonstrating achievements against established targets.

• Worked up to become a shift leader in less than a year and increased customer service experience
• Led service team to more efficient customer service responses, speedy service, and teaching through various training courses about the most efficient way to use various POS systems
• Along those responsibilities, every two weeks I would be responsible for aligning all hours worked according to the pay and making sure payroll was correct before being sent to corporate
• As well as, amassing data via surveys and various interviews to cater more towards a healthy and supportive work environment
• Also with the aid of the team, reached the most profitable year to date over 10 million yearly sales during the year
• Alongside that, there was organizing inventory at the end of each night in order for the stock team to come behind and more effectively order for the stores needs.
• Trained new employees and delegated daily tasks and responsibilities.
• Maintained a clean and safe work environment while ensuring all employees adhered to safety guidelines and protocols.

• Managed a section of tables for Servers
• Greeted guests quickly and got water, also bussed tables as it was needed
• Monitor food distribution, ensuring that meals are delivered to the correct recipients and that guidelines, such as those for special diets are followed
• Place food servings on plates or trays according to orders or instructions
• Remove trays and stack dishes for return to the kitchen after meals are finished
• Carry food, silverware, or linen on trays or use carts to carry trays
• Clean or sterilize dishes, kitchen utensils, equipment, or facilities.

• Helped with some rehab after injuries following around athletic trainers at Montgomery Bell Academy
• Learned how to assess injuries and aid in a manner that would be both pleasing to patient and injured area
• Included a lot of interaction with unhappy persons, so it allowed better crisis management
• Gained valuable experience working within a specific industry, applying learned concepts directly into relevant work situations.