Taysia Alexander
Portsmouth ,VA
Summary
Dynamic Sales Manager with a proven track record over 5 years at, excelling in relationship building and strategic planning. Achieved consistent sales growth through effective team training and performance coaching. Skilled in CRM software and account management, fostering client loyalty and driving revenue through tailored solutions and exceptional service.
Overview
9
9
years of professional experience
Work History
Sales Manager
Premium Retail Services Inc
Gaffney, SC
07.2023 - Current
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Increased sales revenue by developing and implementing effective sales strategies.
- Built long-lasting client relationships through excellent customer service and consistent followups.
- Led a successful sales team by providing motivational coaching and performance-based incentives.
- Organized regular sales meetings to review progress, share best practices, and set achievable targets for continued success.
- Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.
- Managed key accounts with strategic planning and relationship building, resulting in increased customer loyalty and repeat business.
- Consistently met or exceeded quarterly sales targets through diligent effort and persistence in closing deals.
- Overcame objections from potential clients by addressing concerns effectively and offering customized solutions based on their unique needs.
- Provided ongoing training and mentorship for junior sales staff, fostering professional development and career growth.
Wholesale Sales Representative
Webuyhomes
03.2018 - 06.2021
- Managed a diverse portfolio of accounts, consistently meeting or exceeding sales targets while maintaining high levels of customer satisfaction.
- Provided superior service to customers by quickly responding to requests, suggestions and concerns.
- Managed prospective leads and existing accounts to accurately forecast revenue and develop long-term business partnerships.
- Handled administrative aspects of sales by completing customer contracts and warranties, maintaining store inventory and accepting and processing customer payments.
- Negotiated pricing with vendor suppliers to fit customer's budget and generate maximum gross profit.
- Utilized CRM software efficiently for tracking leads, managing pipeline activity, and reporting on key performance metrics regularly.
- Maintained sales tracking reports to support operational enhancements and implement corrective actions.
RV Salesperson
Gander Outdoors
Ocala, FL
07.2016 - 10.2019
- Contributed to team success by collaborating with colleagues and sharing best practices.
- Optimized communication channels between departments, streamlining operations related to sales transactions and post-sale services.
- Strengthened brand presence within the regional RV market through networking at trade shows and industry events.
- Increased overall sales performance by offering tailored financing options to prospective buyers.
- Maximized revenue opportunities through strategic upselling of accessories, warranties, insurance policies, and other value-added services.
- Continuously sought opportunities to enhance personal sales skills and RV product knowledge, attending relevant workshops, seminars, or other professional development events.
- Conducted thorough walk-throughs of RV units, highlighting key features and benefits to potential buyers.
- Performed cash, card, and check transactions to complete customer purchases.
- Conducted product demonstrations to highlight features and redirect objections to positive aspects.
Education
Florida Virtual School
Ocala, FL05.2017
Skills
- Relationship building
- Sales team training
- Staff management
- Goals and performance
- Sales presentations
- Client relationship management
- Strategic planning
- Direct sales
- Account management
- KPI tracking
- Lead generation
- Order management
- CRM software
- Territory management
- Territory sales management
- Prospecting skills
- Social media savvy
- Training and development
- Project management
- Performance coaching
- Cross-functional collaboration
Timeline
Sales Manager
Premium Retail Services Inc
07.2023 - Current
Wholesale Sales Representative
Webuyhomes
03.2018 - 06.2021
RV Salesperson
Gander Outdoors
07.2016 - 10.2019
Florida Virtual School