Tayvon Brinkley
Gallatin ,TN
Summary
Reliable and hardworking professional, works autonomously, or in teams to serve several customers per shift. Experience managing staff and day-to-day operations. Thriving interpersonal and multitasking skills honed in fast-paced customer-focused environment. Ambitious professional that brings friendly, outgoing nature with customer service and management experience. Track record of developing and training support staff and meeting high thresholds for critical quality standards. Adeptly negotiates vendor contracts to meet customer satisfaction needs.
Overview
12
12
years of professional experience
Work History
Assistant General Manager
Marco's Pizza
La Vergne, Tennessee
08.2019 - 05.2025
- Ensured compliance with all applicable laws and regulations related to employment practices.
- Resolved customer complaints in a timely manner while maintaining a professional demeanor.
- Created promotional campaigns to increase store traffic and generate revenue.
Front End Loader Operator
Smyrna Ready Mix
Gallatin , TN
10.2018 - 08.2019
- Inspected tires, brakes, lights, mirrors, hydraulics. daily for proper operation.
- Followed safety protocols while operating the loader at all times including wearing protective gear.
- Operated a front end loader to move and load materials such as dirt, gravel, asphalt, and debris.
Team Lead
Sonic
Gallatin
10.2013 - 10.2018
- Coordinated team resources to achieve project goals.
- Trained new staff in relevant processes and procedures.
- Assisted the manager in setting achievable goals for the team while monitoring progress towards them.
Education
GED -
Volunteer State Community College
Gallatin, TN05-2018
Skills
- Regulatory compliance
- Customer service
- Project management
- Promotional campaigns
- Time management
- Financial reporting
- Inventory control
- Staff management
- Team leadership strength
- Staff training
- Vendor management
- Customer service management
- Staff training/development
- Teamwork
- Scheduling
References
References available upon request.
Timeline
Assistant General Manager
Marco's Pizza
08.2019 - 05.2025
Front End Loader Operator
Smyrna Ready Mix
10.2018 - 08.2019
Team Lead
Sonic
10.2013 - 10.2018
GED -
Volunteer State Community College