Provided one-on-one support to clients with autism spectrum disorders, addressing unique behavioral needs.
Implemented crisis intervention strategies when necessary to maintain a safe environment for both staff and clients alike during high-stress situations.
Enhanced client progress by implementing individualized behavior intervention plans.
Promoted positive behaviors by reinforcing desired actions and effectively addressing challenging issues.
Maintained detailed records of client behaviors and interventions, ensuring accurate tracking of progress over time.
Program Coordinator
Bridge Group of Arizona
02.2016 - 07.2019
Facilitated regular meetings with team members to discuss progress updates, address challenges, and brainstorm solutions for ongoing success.
Established strategic partnerships with external organizations, expanding program reach and impact.
Maintained detailed records of program activities and participant data, ensuring compliance with internal policies and external regulations.
Led training sessions for staff and volunteers, fostering a knowledgeable and cohesive team environment.
Caregiver/ Med/Tech
Autumn Years Care Center
06.2010 - 02.2016
Assisted clients with activities of daily living, promoting independence and quality of life.
Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
Performed light housekeeping duties to maintain cleanliness standards while respecting the patient''s personal space.
Group Home Owner
Self-employed
04.2005 - 01.2010
Managed day-to-day business operations.
Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
Security Officer
Sherman Hotel
11.2001 - 04.2004
Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
Acted quickly during emergency situations to reduce opportunity for damage and injury.
Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.
Education
No Degree - Paralegal Studies
College De Djougou
Benin Republic (west Africa
06-1988
Skills
Active listening
Program management
Respectful and compassionate
HIPAA regulations
Date - Issued Date
02/29/24
Location
COTONOU, PATTE D'OIE, arrefour des Trois Banques - Avenue Pape Jean-Paul II, COTONOU, BJ
Company Information
10.996.680.000 Francs CFA, RCCM/COT/07B 1739, B 0067 M