Tanya Deveaux
Humble,TX
Summary
Dynamic and detail-oriented professional with extensive experience excelling in customer service, safety protocols and time management. Proven ability to enhance operational efficiency through strong problem-solving skills and meticulous attention to detail. Adept at multitasking and fostering teamwork, ensuring a secure, safe and organized work environment.
Overview
15
15
years of professional experience
Work History
Fulfillment Associate
Amazon
Houston, TX
11.2023 - 10.2025
- Verified incoming products for accuracy and quality.
- Processed customer orders accurately and in a timely and safe manner.
- Assisted in training new associate.
- Maintained cleanliness and organization of work area.
- Sort items in to totes to be shipped out.
- Demonstrated adaptability by cross-training in multiple job functions within the fulfillment center.
- Printed labels, packaged boxes, and loaded into outbound containers.
- Contributed to a safe work environment by adhering to safety protocols and promptly addressing potential hazards.
Caregiver
Amada Senior Care/ Tice Group Inc
Shenandoah, Tx
04.2023 - 01.2024
- Provided daily personal care assistance to clients, ensuring comfort and dignity.
- Developed and maintained strong relationships with clients, fostering trust and communication.
- Prepared nutritious meals tailored to individual dietary needs and preferences.
- Implemented safety protocols to ensure a secure environment for clients.
- Adhere to company and HIPPA policies and confidentiality.
Cleaner
ABM Industries
Houston, TX
10.2023 - 11.2023
- Cleaned and maintained lobbies, offices and other common areas in commercial buildings.
- Provided exceptional customer service by addressing inquiries, concerns, or requests from clients in a timely and satisfactory manner.
- Maintained detailed logs of cleaning schedules and tasks, ensuring accountability and consistency.
- Followed company safety standards and established SOPs in a safe manner.
Senior Refuse Driver
City Of Houston Solid Waste Management
Houston, TX
02.2020 - 03.2022
- Operated collection vehicles, ensuring timely and efficient waste pickup across designated routes.
- Reduced customer complaints by addressing concerns promptly and professionally during route assignments.
- Adhered to company, local, state and DOT regulations in a safe and timely manner.
- Performed pre, post trip inspections, clean and refill fuel usage on trucks.
Transit Bus Driver Trainee
Metropolitan Transportation Authority
Houston, TX
01.2020 - 02.2020
- Train to operated transit bus efficiently and safely during daily routes.
- Provided exceptional customer service, addressing passenger inquiries and resolving issues promptly.
- Conducted pre, post trip inspections and reported any malfunctions.
- Adhered to company and DOT regulations in a safe and timely manner.
Solo Driver
Werner Enterprises
Dallas, TX
08.2019 - 12.2019
- Operated commercial vehicles on routes in a safe and timely manner.
- Completed timely deliveries while maintaining accurate log records and documentation.
- Resolved customer inquiries regarding delivery status and schedule changes promptly.
- Exhibited strong problem-solving skills when faced with challenges such as detour routes or last-minute schedule changes.
- Adhere to company and DOT policies and regulations resulting in zero accidents.
- Performed pre, post trip inspections, kept truck clean, refilled fuel usage.
Customer Security Representative II
Stericycle/ Sherd It Inc
Houston, TX
11.2018 - 08.2019
- Operated commercial trucks on assigned routes to pickup confidential documents that are shredded back at warehouse in a safe and timely manner.
- Achieved high levels of customer satisfaction through interaction with clients, answering questions and listening to their concerns at pickup and delivery points in a professional manner.
- Demonstrated safe driving by following company and DOT regulations and safety procedures, resulting in zero accidents.
- Performed pre, post trips, cleaning and refilling fuel usage.
Associate Truck Driver Trainee
Schneider National Inc.
Dallas, TX
07.2018 - 10.2018
- Operated commercial vehicles over long distances, ensuring timely and safe delivery of goods.
- Enhanced customer satisfaction by maintaining open communication with clients during pickups and deliveries.
- Adhered to all company and DOT policies and regulations in safe and timely manner.
- Conducted pre, post trip inspections, cleaned and refilled fuel usage on truck.
Psychiatric Technician
The Harris Center For Mental Health And IDD
Houston, TX
11.2014 - 03.2018
- Provided direct patient care, ensuring safety and comfort during treatment activities.
- Monitored patient behavior and reported significant changes to healthcare team.
- Developed strong rapport with diverse patient populations through empathetic listening skills, helping them feel heard and understood.
- Ensured a safe and supportive environment for patients through close monitoring and crisis management techniques.
- Took and monitored vital signs and administered medications.
- Maintained strict confidentiality of patient information, adhering to HIPAA and company regulations and protecting individual privacy rights.
- Conducted initial intake and discharge paperwork for patients.
Phlebotomist
Clinical Pathology Laboratory
Houston, TX
07.2010 - 03.2014
- Performed venipuncture and capillary draws on diverse population of patients with precision to ensure patient comfort and sample integrity.
- Enhanced patient experience through compassionate communication and answering questions about blood collection in a professional manner.
- Ensured proper labeling of specimens with vital information such as name of patient, date of birth, time and date of collection, also on requisition forms and inputting information into laboratory database.
- Implemented best practices for specimen handling, reducing contamination risks and ensuring reliable lab results.
- Completed proper sanitation of contaminated equipment, disposal of needles in Sharp containers, biohazard material, cleaning of equipment and work areas between patients.
- Adhered to company policies and HIPAA standards to maintain patient confidentiality in all interactions.
Education
High School Diploma - Commercial Truck Driving
Stevens Transportation Driving Academy
Dallas, TX05.2018
Phlebotomy
The College of Health Care Professions
Houston, TX04.1996
GED - General Studies
Texas Southern University Testing Center
Houston, TX08.1993
Skills
- Customer Service
- Attention to detail
- Time management
- Medical Terminology
- Teamwork
- First Aid and CPR
- Data entry
- Venipuncture and Capillary ( geriatric and pediatric)
- Strong analytical problem-solving
- Multitasking and organization
- Record keeping
- Basic computer skills
- Vital Signs
- De-escalation skills
- Sort and organization
- Written and verbal communication
- Empty and Compassion
- Hazards material
Accomplishments
Awarded three times for being in the top 5% in sorting, helping hand and picking up extra shifts to help with productivity at Amazon. Awarded helping hand at The Harris Center. Five year pin and efficient customer service at Quest Lab.
Timeline
Fulfillment Associate
Amazon
11.2023 - 10.2025
Cleaner
ABM Industries
10.2023 - 11.2023
Caregiver
Amada Senior Care/ Tice Group Inc
04.2023 - 01.2024
Senior Refuse Driver
City Of Houston Solid Waste Management
02.2020 - 03.2022
Transit Bus Driver Trainee
Metropolitan Transportation Authority
01.2020 - 02.2020
Solo Driver
Werner Enterprises
08.2019 - 12.2019
Customer Security Representative II
Stericycle/ Sherd It Inc
11.2018 - 08.2019
Associate Truck Driver Trainee
Schneider National Inc.
07.2018 - 10.2018
Psychiatric Technician
The Harris Center For Mental Health And IDD
11.2014 - 03.2018
Phlebotomist
Clinical Pathology Laboratory
07.2010 - 03.2014
High School Diploma - Commercial Truck Driving
Stevens Transportation Driving Academy
Phlebotomy
The College of Health Care Professions
GED - General Studies
Texas Southern University Testing Center