TÉA KOTOWSKI
Thornton,CO
Summary
Energetic professional in hospitality, known for high productivity and efficient task completion. Possess specialized skills in customer service, order accuracy, and time management. Excel in communication, teamwork, and adaptability, ensuring exceptional dining experiences for guests.
Overview
4
4
years of professional experience
Work History
Server
Perkins Restaurant and Bakery
Colorado Springs, Colorado
08.2024 - Current
- Provided excellent customer service by anticipating needs and responding promptly to requests
- Greeted and accommodated guests, building positive experience from first interaction
- Demonstrated ability to interact with customers in a friendly and professional manner
- Checked in with guests throughout meal service, replenishing drinks and catering to additional requests
- Resolved customer complaints and inquiries in a timely manner
Private Nanny
Care.com
Franktown, Colorado
01.2024 - 08.2024
- Took on variety of roles, working flexible hours to meet fluctuating needs of family
- Provided childcare for multiple children at once
- Developed strong relationships with the children and their families
- Cultivated positive relationships with parents by working alongside to care for children
- Cleaned up after the children to maintain a safe living environment
Leasing Consultant
Avena Apartments
Thornton, Colorado
05.2023 - 01.2024
- Provided excellent customer service to prospective and current tenants, demonstrating strong interpersonal skills
- Managed daily administrative tasks including filing documents, responding to emails and phone calls and preparing correspondence
- Greeted potential tenants, conducted tours of properties and answered inquiries about the property or the surrounding area
- Processed application and lease agreement by conducting rental history, credit check, and background check
- Resolved tenant complaints quickly and efficiently while maintaining positive relationships with customers
Seasonal Phlebotomist
Biolife Plasma Services
Longmont, Colorado
10.2022 - 04.2023
- Successfully drew blood from patients of all ages and skill levels in a timely manner
- Performed venipuncture procedures with accuracy and precision
- Prepared labels, forms, reports, and other paperwork related to specimen collection processes accurately and efficiently
- Calmly handled difficult or challenging situations that arose while performing phlebotomy duties
- Demonstrated knowledge of safety protocols, including proper handling of contaminated needles and biohazardous materials
Server
Gunther Toody's Diner
Northglenn, Colorado
07.2020 - 09.2022
- Executed seamless front-of-house tasks, creating unforgettable dining moments resulting in customer loyalty
- Resolved complex technical problems in a timely fashion utilizing problem-solving skills
- Used focus and memorization skills to keep track of tables and remember orders
- Checked in with guests throughout meal service, replenishing drinks and catering to additional requests
- Used good communication skills to reduce guest dissatisfaction
Seasonal Non Medical Caregiver
Touching Hearts At Home
Westminster, Colorado
12.2021 - 04.2022
- Assisted elderly clients with activities of daily living such as bathing, dressing and grooming.
- Provided companionship for elderly clients by engaging in conversation and participating in recreational activities.
- Prepared meals according to dietary requirements and assisted with feeding when necessary.
- Maintained accurate records of services provided, changes in client condition, medications administered and other pertinent information.
- Performed light housekeeping tasks related to the client's care such as laundry and changing linens.
Education
High School Diploma -
Mapleton Expeditionary School of the Arts
Thornton05.2022
Skills
- Strong Work Ethic
- Exceptional customer service
- Cash Handling
- Guest Engagement
- Sales Techniques
Timeline
Server
Perkins Restaurant and Bakery
08.2024 - Current
Private Nanny
Care.com
01.2024 - 08.2024
Leasing Consultant
Avena Apartments
05.2023 - 01.2024
Seasonal Phlebotomist
Biolife Plasma Services
10.2022 - 04.2023
Seasonal Non Medical Caregiver
Touching Hearts At Home
12.2021 - 04.2022
Server
Gunther Toody's Diner
07.2020 - 09.2022
High School Diploma -
Mapleton Expeditionary School of the Arts