Summary
Overview
Work History
Education
Skills
Accomplishments
Additional Information
Timeline
Generic

Tea Sladek

Warrenton

Summary

Proactive Shift Supervisor with extensive experience in employee training, cash handling, and customer satisfaction. Demonstrated success in balancing tills, resolving customer issues, and enhancing sales performance through effective upselling techniques. Bringing strong skills in staff management, inventory control, and maintaining organized, hazard-free environments.

Overview

6
6
years of professional experience

Work History

Shift Supervisor

Starbucks
08.2021 - Current
  • Trained new employees and delegated daily tasks and responsibilities.
  • Completed store opening and closing procedures and balanced tills.
  • Managed cash handling procedures, maintaining accuracy in financial transactions and minimizing discrepancies in daily reconciliations.
  • Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
  • Helped store management meet standards of service and quality in daily operations.
  • Enforced company policies and regulations with employees.
  • Provided ongoing support to employees during challenging situations, offering guidance on problem-solving techniques for improved efficiency outcomes.
  • Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
  • Increased sales performance through effective upselling techniques and staff training initiatives.

Shift Supervisor

Beall's Outlet
08.2020 - 11.2020
  • Trained new employees and delegated daily tasks and responsibilities.
  • Completed store opening and closing procedures and balanced tills.
  • Managed cash handling procedures, maintaining accuracy in financial transactions and minimizing discrepancies in daily reconciliations.
  • Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
  • Helped store management meet standards of service and quality in daily operations.

Stylist Sales Associate

All the Rage
01.2020 - 03.2020
  • Connected and engaged with customers to understand styling needs.
  • Acknowledged, interacted and built relationships with clients to stimulate loyalty.
  • Maintained a clean, inviting store environment conducive to shopping by regularly tidying sales floor displays and dressing rooms.
  • Embraced fashion and understood market trends to articulate in client interactions.
  • Assisted clients in selecting outfits for special events, ensuring they looked and felt their best.

Stylist Sales Associate

Apricot Lane Boutique
09.2019 - 01.2020
  • Connected and engaged with customers to understand styling needs.
  • Acknowledged, interacted and built relationships with clients to stimulate loyalty.
  • Maintained a clean, inviting store environment conducive to shopping by regularly tidying sales floor displays and dressing rooms.
  • Built long-lasting customer relationships through attentive service and consistent followups via store approved Instagram.
  • Stayed current on the latest fashion trends, allowing for accurate trend forecasting and relevant styling suggestions.

Key Holder, Receptionist, Hairstylist/Makeup Artist

Ciao Bella Hair Design
08.2018 - 07.2019
  • Managed daily cash handling procedures, ensuring accuracy in transactions and preventing losses due to discrepancies.
  • Swept and mopped floor, wiped windows and fixtures after closing to maintain organized and tidy store.
  • Engaged with customers to build rapport and promote long-term loyalty for increased sales.
  • Increased store sales by creating visually appealing merchandise displays and product placements.
  • Scheduled customer appointments and rearranged individual time slots to meet demand.
  • Enhanced client satisfaction by providing personalized haircuts, styling, and color services.
  • Conducted thorough consultations with each client before beginning any service, ensuring clear communication regarding desired outcomes.

Education

Bachelor of Science - Conservation Biology And Ecology

Arizona State University
Tempe, AZ
12.2024

Bachelor of Science - Urban Planning

Arizona State University
Tempe, AZ
12.2024

No Degree - GIS Certification (Geographic Information Science)

Arizona State University
Tempe, AZ
12.2024

Cosmetology License -

Avalon School of Cosmetology
Phoenix, AZ
05.2018

High School Diploma -

Derby High School
Derby, KS
12.2016

Skills

  • Employee Training
  • Workplace Safety
  • Technology Application
  • Customer Service
  • Cash handling expertise
  • Staff Development
  • Inventory control and record keeping
  • Leadership
  • Oral Communication

Accomplishments

    Successfully balanced work while attending ASU full time, year round. I will be graduating this December with two bachelor degrees and a certification.

    While working at Starbucks I achieved the titles of Barista Trainer, Coffee Master, and Shift Supervisor.

Additional Information

I believe that I would be a perfect fit as an Education Technician because of the unique combination of work experience I possess. For the first year of college I initially wanted to be in Human Resource Management, so I have taken a few interpersonal communication classes. Furthermore, as a cosmetologist, supervisor, and receptionist it was of upmost importance to ensure the customer experience was preserved. My degree in Conservation Biology and Ecology was inspired by wanting to one day work in a position just like this one.

Timeline

Shift Supervisor

Starbucks
08.2021 - Current

Shift Supervisor

Beall's Outlet
08.2020 - 11.2020

Stylist Sales Associate

All the Rage
01.2020 - 03.2020

Stylist Sales Associate

Apricot Lane Boutique
09.2019 - 01.2020

Key Holder, Receptionist, Hairstylist/Makeup Artist

Ciao Bella Hair Design
08.2018 - 07.2019

Bachelor of Science - Conservation Biology And Ecology

Arizona State University

Bachelor of Science - Urban Planning

Arizona State University

No Degree - GIS Certification (Geographic Information Science)

Arizona State University

Cosmetology License -

Avalon School of Cosmetology

High School Diploma -

Derby High School
Tea Sladek