Teagan Branch
La Grange
Summary
Professional hospitality worker, with a creative insight, ready to excel in fast-paced environment. Proven track record in ensuring exceptional customer service and satisfaction. Strong focus on teamwork and adaptability, consistently meeting changing needs. Skilled in managing multiple tasks, handling customer inquiries, and maintaining clean and organized workspace. Reliable and results-driven, with positive attitude and excellent communication skills.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Server
Mommas Ice Box
03.2021 - Current
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked efficiently to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Cultivated warm relationships with regular customers.
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Monitored inventory and notified management of deficiencies or shortages.
- Maintained a clean and organized work environment, ensuring compliance with health and safety regulations.
- Delivered exceptional customer service by attending to individual needs and preferences.
- Trained new employees on proper food handling techniques and customer service best practices, contributing to improved team performance.
Babysitter
Multiple Families
01.2019 - Current
- Played games, worked on puzzles, and read books to young children.
- Communicated positively with children and guardians.
- Organized and cleaned home after activities by picking up toys and straightening up play room.
- Prepared healthy, age-appropriate snacks and meals.
- Created an enjoyable atmosphere during babysitting sessions through storytelling, games, and music.
- Bathed, dressed, and helped with teeth brushing as part of bedtime preparation.
- Helped children learn how to complete small chores appropriate for age level.
- Served as a positive role model for young children by modeling appropriate language usage, manners, and conflict resolution methods.
- Babysitted humans and animals
Installer
Sign Gypsies La Grange
12.2018 - Current
- Laid out materials and system components to prepare for installation.
- Sent out Invoices to customers.
- Enhanced customer satisfaction by providing timely and accurate installations.
- Calculated materials and time needed for each job.
- Designed Installations based off of customers requirements.
CSR, Sales
Farmers Lumber Company
01.2021 - 08.2023
- Built strong relationships with clients, leading to repeat business and referrals.
- Managed a high volume of inbound calls while maintaining a professional demeanor under pressure.
- Educated customers on product features, benefits, pricing options, warranties, promotions, financing structures available during purchase decision-making process.
- Developed an in-depth understanding of product offerings to better assist customers with their purchasing decisions.
- Collaborated with team members to exceed sales targets and achieve company goals.
- Welcomed customers and helped determine their needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Education
No Degree - Dual Credit Program
Blinn College
Brenham, TXNo Degree - Bachelor of Science And Nursing
Oklahome Wesleyan University
Bartlesville, OKHigh School Diploma -
La Grange High School
La Grange, TX05-2024
Skills
- Strong work ethic
- Exceptional customer service
- Cash handling
- Guest engagement
- Cleanliness standards
- Customer service
- Supply restocking
- Customer focus
- Active listening
- Relationship building
- Customer relations
- Team development
Accomplishments
- 2022 Fayette County Fair Queen - Hold the record for top season pass ticket sales of all recorded fair queens.
- Colligate athlete - softball player at OKWU
- Volunteer - volunteering since the age of six in the local community for various nursing homes and non profits.
Certification
- Cardiopulmonary Resuscitation (CPR) - American Heart Association.
Timeline
Server
Mommas Ice Box
03.2021 - Current
CSR, Sales
Farmers Lumber Company
01.2021 - 08.2023
Babysitter
Multiple Families
01.2019 - Current
Installer
Sign Gypsies La Grange
12.2018 - Current
No Degree - Dual Credit Program
Blinn College
No Degree - Bachelor of Science And Nursing
Oklahome Wesleyan University
High School Diploma -
La Grange High School
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