Teagan Murphy
Honesdale,Pennsylvania
Summary
Dedicated Line Cook with exceptional time management skills and a strong focus on cleanliness and organization. Proven ability to handle high-pressure environments while maintaining quality standards. Highly motivated team player with a keen attention to detail and excellent problem-solving abilities.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Server Assistant
The Dock On Wallenpaupack
Hawley, PA
05.2025 - 09.2025
- Supported servers in optimizing food and beverage delivery processes.
- Oversaw cleanliness and organization of dining area to enhance guest satisfaction.
- Facilitated collaboration with kitchen staff to streamline meal preparation and enhance service efficiency.
- Facilitated training sessions for new staff on restaurant protocols and customer service techniques.
- Oversaw inventory management to ensure timely restocking of supplies.
- Addressed guest inquiries with urgency, effectively resolving issues to enhance dining experience.
- Streamlined table bussing between courses and efficiently loaded and unloaded trays to enhance service speed.
- Executed strong multitasking skills to oversee multiple responsibilities, ensuring seamless service during peak meal periods.
- Ensured cleanliness and organization of dining area through regular floor sweeping, surface wiping, and trash removal.
- Executed timely delivery of customer orders, ensuring precision and satisfaction.
Line Cook
Paulies Hotdogs LLC
Honesdale, Pennsylvania
12.2024 - 05.2025
- Maintained a clean and organized work area, including all cooking surfaces, utensils, and equipment.
- Managed multiple tasks simultaneously without compromising product quality or service times.
- Adapted well under pressure in high volume environments while maintaining focus on quality execution.
Server
The Dock On Wallenpaupack
Hawley, PA
05.2025 - 09.2025
- Delivered exceptional customer service to enhance overall dining experience for guests.
- Facilitated collaboration with kitchen staff to enhance food preparation and delivery efficiency.
- Oversaw multiple tables, ensuring optimal customer service and precise order fulfillment.
- Facilitated training sessions for new team members on menu knowledge and service protocols.
- Executed cash register operations, ensuring precise financial transactions and record-keeping.
- Addressed customer complaints promptly to strengthen satisfaction and loyalty.
- Facilitated menu updates by integrating seasonal ingredients and incorporating customer feedback.
- Executed effective multitasking by overseeing multiple tables concurrently while ensuring high service quality.
- Operated POS system to process orders, manage billing, and oversee complimentary item distribution.
- Facilitated teamwork during peak shifts to enhance workflow efficiency and optimize guest experiences.
- Fostered strong relationships with loyal customers to enhance retention.
- Executed opening and closing procedures to guarantee optimal dining area readiness.
- Resolved customer complaints and concerns with professionalism, ensuring swift resolutions.
- Addressed customer complaints with urgency and professionalism to uphold brand reputation.
- Executed cash transaction processes with precision to ensure accurate financial reporting.
- Clarified menu items and recommended suitable options to address food allergy concerns.
- Addressed customer complaints using a calm, solution-oriented approach to enhance guest satisfaction.
Ice Cream Attendant
Gravity Ice Cream
Honesdale, Pennsylvania
02.2024 - 05.2024
- Greeted customers warmly upon arrival at the store and provided helpful advice on menu items.
- Demonstrated excellent problem-solving skills when dealing with customer complaints or requests for refunds and exchanges.
- Collaborated with colleagues to ensure efficient operations during peak business hours.
- Answered customer questions about flavors, toppings, ingredients, preparation methods.
- Assisted with maintaining the cleanliness of the store by wiping down counters, restocking supplies, and cleaning equipment.
- Provided exceptional customer service at all times by responding promptly to inquiries.
- Followed all health and safety regulations regarding food handling practices such as sanitizing surfaces regularly.
- Adhered to food safety regulations while preparing and serving ice cream products.
- Maintained accurate records of daily transactions for accounting purposes.
- Processed payments from customers using cash registers or card machines as required.
- Uphold company policies including dress code standards and customer service protocols.
- Developed creative ideas for marketing campaigns that increased sales of ice cream products in the store.
- Prepared and served ice cream cones, sundaes, shakes, and other frozen desserts to customers in a friendly manner.
- Maintained a clean and well-organized workspace.
- Performed cleaning duties such as sweeping, mopped and washing dishes, to keep equipment, and facilities sanitary.
- Accepted payment from customers and made change as necessary.
- Prepared and served cold drinks, and frozen milk drinks and desserts, using drink-dispensing, milkshake, and frozen custard machines.
- Prepared daily food items and cooked simple foods and beverages, such as sandwiches, salads, soups, pizza, and coffee, using proper safety precautions and sanitary measures.
- Collected and returned dirty dishes to kitchen for washed.
Ski Rental Technician
Montage Mountain Resorts
Moosic, Pennsylvania
11.2023 - 01.2024
- Resolved customer complaints regarding rental services in a timely manner.
- Assisted customers in selecting the appropriate size and type of ski or snowboard based on individual needs.
- Conducted regular cleaning duties around the shop area, including sweeping floors, dusting shelves.
- Maintained ski rental equipment, including skis, snowboards, and boots, ensuring proper functioning and safety of all items.
- Provided excellent customer service to patrons renting ski and snowboard gear.
- Trained new employees on how to properly fit customers with rental gear.
- Ensured that all rental forms were filled out correctly by customers prior to departure from store premises.
- Developed strong knowledge of various types of ski and snowboard equipment.
- Demonstrated an ability to troubleshoot minor repairs with ski and snowboard equipment.
Education
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Western Wayne High School
Lake Ariel, Pennsylvania06.2025
High School Diploma - undefined
Scranton Preparatory School
Scranton, Pennsylvania01.2023
Skills
- Time management
- Cleaning and organization
- Highly motivated
- Active listener
- Mathematics
- Physics
- Attention-to-detail
Certification
CPR Certification
Timeline
Server Assistant
The Dock On Wallenpaupack
05.2025 - 09.2025
Server
The Dock On Wallenpaupack
05.2025 - 09.2025
Line Cook
Paulies Hotdogs LLC
12.2024 - 05.2025
Ice Cream Attendant
Gravity Ice Cream
02.2024 - 05.2024
Ski Rental Technician
Montage Mountain Resorts
11.2023 - 01.2024
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Western Wayne High School
High School Diploma - undefined
Scranton Preparatory School