Summary
Overview
Work History
Education
Skills
Timeline
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Teagan Ruiz

Galloway,NJ

Summary

Dynamic Client Service Representative with a proven track record at Absecon Veterinary Hospital, excelling in customer support and client relations. Recognized for maintaining confidentiality while enhancing customer satisfaction. Skilled in payment processing and adept at managing high-pressure situations, ensuring a seamless experience for clients and fostering positive relationships.

Overview

3
3
years of professional experience

Work History

Client Service Representative

Absecon Veterinary Hospital
05.2024 - Current
  • Handled sensitive client information with discretion, ensuring confidentiality at all times.
  • Delivered outstanding customer service by maintaining a professional demeanor during high-pressure situations.
  • Managed incoming calls, providing prompt and accurate information to clients about products and services.
  • Maintained accurate record-keeping with proactive attention to client information updates.

Receptionist

Art Is Salon
12.2023 - 04.2024
  • Resolved customer problems and complaints.
  • Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
  • Responded to inquiries from callers seeking information.
  • Maintained a well-organized reception area with updated materials, contributing to a welcoming environment for visitors.

Ride Operator

Storybook Land
04.2022 - 12.2023
  • Followed safety procedures for operating and loading and unloading passengers from amusement park rides.
  • Adapted quickly to new ride assignments, learning proper operation techniques efficiently to minimize downtime between shifts.
  • Enhanced rider experience by enforcing safety procedures and providing clear instructions.
  • Collaborated with team members to maintain a clean, organized, and safe ride area for guests.

Receptionist

Hair Culture
10.2022 - 11.2023
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Confirmed appointments, communicated with clients, and updated client records.
  • Answered phone promptly and directed incoming calls to correct offices.
  • Kept reception area clean and neat to give visitors positive first impression.
  • Handled cash transactions and maintained sales and payments records accurately.

Education

Absegami High School
Galloway, NJ
06.2023

Skills

  • Customer support
  • Payment processing
  • Customer focus
  • Call center experience
  • Client relations
  • File management

Timeline

Client Service Representative

Absecon Veterinary Hospital
05.2024 - Current

Receptionist

Art Is Salon
12.2023 - 04.2024

Receptionist

Hair Culture
10.2022 - 11.2023

Ride Operator

Storybook Land
04.2022 - 12.2023

Absegami High School

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Teagan Ruiz