Compassionate Flight Attendant with expertise in safety protocols, de-escalation, and delivering calm service in high-pressure situations. Background in mental health care enhances skills in patient observation, behavior modification, and crisis intervention. Strong communicator and collaborator, dedicated to providing exceptional support and care.
Overview
3
3
years of professional experience
4
4
years of post-secondary education
Work History
Mental Health Technician
Grafton Integrated Health Network
Cold Spring, Minnesota
01.2026 - Current
Provided crisis intervention and de-escalation techniques to help manage patient behavior.
Maintained safety and responded to crises calmly while following strict protocols and documenting accurately to ensure compliance.
Documented patient interactions and maintained accurate records to support ongoing treatment and care.
Part-Time File Clerk
River Valley Law
Waite Park, Minnesota
12.2025 - 01.2026
Organized and maintained legal files to enable quick document retrieval.
Managed confidential files and provided administrative support to ensure compliance and security.
Collaborated with team members to streamline filing processes and enhance workflow efficiency.