Teah Barrett
Pass Christian,MS
Summary
Driven and experienced Shift Lead Manager with a proven track record of successfully executing daily operations and ensuring customer satisfaction. Talent for problem-solving and keeping team members on task, highly effective at maintaining standards and adhering to safety guidelines. Ability to multitask and manage facilities, ensuring smooth operations and providing high-quality service to valued customers. Proficient in scheduling, money handling, and team management, adept at handling all areas of operations. Eager to continue professional development and seek more challenging positions in the future.
Overview
18
18
years of professional experience
Work History
Entrant Supervisor
National Safety Solution LLC
09.2022 - Current
- Inspect workplaces to ensure the absence of health and safety hazards, such as high noise levels, radiation, or potential lighting hazards
- Conduct employee training in equipment operations or work and safety procedures or assign employee training to experienced workers
- Keep records of employees' attendance and hours worked
- Plan and establish work schedules, assignments, and production sequences to meet production goals
- Enforce safety and sanitation regulations
Shift Leader Manager
Keith's Superstores
10.2019 - 05.2021
- Excelled in every store position and regularly backed up front-line staff
- Daily paperwork and bank deposits
- Managed schedules
- Accepted time off requests and found coverage for short shifts
- Trained and mentored new employees to maximize team performance
- Supervised employees and oversaw quality compliance with company standards of conduct
- Worked closely with team members to schedule breaks and shifts to meet state regulations
- Exercised composure under pressure and in escalated customer service scenarios
- Consistently exhibited a calm demeanor during periods of high volume or unusual events to keep the store operating smoothly and set a positive example for the shift team
- Maintained accurate inventory records to provide data for use in audits and completion of order requests
- Maintained average inventory of +$100.00/-$100.00
- Performed inventory control, such as counting and stocking merchandise
- Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance
- Used hand-held devices and computers to record and monitor inventory levels and completed audits to uncover and address inaccuracies
Server
Waffle House
04.2014 - 05.2019
- Cultivated warm relationships with regular customers
- Kept register accurate through correct billing payment processing and cash management practices
- Kept updated knowledge of menu and promotions recommending specific items according to preferences and food allergies
- Greeted incoming guests and managed accurate seating based on customer desires and server loads
- Asked diners about meals to assess satisfaction and collect vital feedback to improve operations
- Conferred with cooks to produce accurate orders verifying accuracy prior to delivery
- Take orders from patrons for food or beverages
- Prepare checks that itemize and total meal costs and sales taxes
- Supported needs of 7-10 person wait for staff who attended to specific needs of countless customers daily for a fast restaurant with social relevancy and intentionality
Executive Administrative Assistant
D O'Brian Construction LLC
06.2018 - 09.2018
- Composed revised and proofread legal documents for corporate communications and job material
- File and retrieve corporate documents, records, and reports
- Answered phones and took messages
- Printed all current emails and important documents for the inner office to prepare for meetings
- Checked mail daily and kept the office clean
- Closing the construction company, I created a Craigslist account and made the company over $150,000 selling equipment after finishing final projects
Cashier/Sales Associate
Circle K
08.2017 - 02.2018
- Performed cash card and check transactions to complete customer purchases
- Checked identification for proof of age for alcohol and tobacco sales
- Used POS system to enter orders process payments and issue receipts
- Operated cash register to record all transactions accurately and efficiently
- Reconciled cash drawer at start and end of each shift accounting for errors and resolving discrepancies
Guest Room Attendant
Silver Slipper Casino Hotel
05.2015 - 04.2017
- Successfully opened a new hotel
- Put together every room individually and cleaned up after construction
- Was completed and ready for our grand opening
- I had to strip all rooms of soiled linens and trash
- Replenish rooms with all clean linen and amenities
- Very physical job I had to make between 20 - 30 beds daily
- Inspect guest rooms, public areas, and grounds for cleanliness and appearance
- Get rooms ready for the next guest as well as clean occupied rooms for stay-over guests
Cashier/Sales Associate
Menge Mart
07.2016 - 09.2016
- Made sure proper procedures for selling tobacco and beer were followed correctly
- Replenished sales floor merchandise and organized shelves racks and bins for optimal appearance
- Performed cash card and check transactions to complete customer purchases
- Used POS system to enter orders, process payments, and issue receipts
- Operated cash register to record all transactions accurately and efficiently
- Reconciled cash drawer at the start and end of each shift accounting for errors and resolving discrepancies
Housekeeping Room Attendant
Wingate Hotel by Wyndham
01.2015 - 05.2015
- Strip all rooms of soiled linens and trash
- Replenish rooms with all clean linen and amenities
- A very physical job I had to make between 20 - 30 beds daily
- Used chemicals by following all safety protocols and procedures to avoid burns and injuries
- Restocked room supplies such as facial tissues for personal touch with every job
- Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition
- Completed pre-cleaning duties by setting up cleaning carts with fresh linens cleaning supplies and requested guest supplies
House Person
Hollywood Casino Hotel
02.2013 - 08.2014
- Delivered an exceptional level of service to each customer by listening to concerns and answering questions
- Emptied wastepaper and other trash from premises and moved to appropriate receptacles
- Performed spot-cleaning on furniture stains
- Rotated linens in storerooms and replenished when supplies ran low
- Refilled par stock of guest amenities and supplies in each housekeeping storage area
- Reported guest articles and merchandise damage to managers on duty
- Gathered linen supplies and organized linen closets for prompt room restocking
- Disposed of trash and recyclables each day to avoid waste buildup
Cashier/ Line Cook
Wendys
02.2008 - 09.2013
- Contributed to consistent customer satisfaction ratings by producing high-quality food and providing timely service
- Worked in a fast-paced environment with a sense of urgency to serve guests quickly
- Changed and sanitized all cutting boards benches and surfaces between tasks to avoid cross-contamination
- Prepared food items according to recipe to drive quality and consistency
- Interacted with customers to address kitchen-related complaints and praise as needed
- Practiced proper safety and sanitation standards
- Operated cash register for cash check and credit card transactions with excellent accuracy levels
- Mentored new team members on POS system operation
- Take food and drink orders and receive payment from customers
- Clean, stock, and restock workstations and display cases
Cashier
Burger King
02.2007 - 09.2007
- Greeted customers promptly and took orders to keep the flow of traffic moving
- Restocked workstations with supplies and food display cases with fresh selections to decrease customer waiting during busy periods
- Wiped counters and sanitized equipment to maintain clean food prep and dining areas
- Followed food safety procedures outlined in company policies and health and sanitation regulations to prevent food-borne illness
- Collected and authorized payments from guests
- Performed cash card and check transactions to complete customer purchases
- Used POS system to enter orders, process payments and issue receipts
Education
Associate of Applied Science - Welding
MGCCC
Long Beach, Mississippi02.2025
GED -
Education and Training Institute
Gulfport, Mississippi03.2009
Skills
- Training and mentoring
- Goal oriented
- Staff management
- Customer service
- Attention to detail
- Inventory control
- Multitasking Abilities
- Adaptability and flexibility
Timeline
Entrant Supervisor
National Safety Solution LLC
09.2022 - Current
Shift Leader Manager
Keith's Superstores
10.2019 - 05.2021
Executive Administrative Assistant
D O'Brian Construction LLC
06.2018 - 09.2018
Cashier/Sales Associate
Circle K
08.2017 - 02.2018
Cashier/Sales Associate
Menge Mart
07.2016 - 09.2016
Guest Room Attendant
Silver Slipper Casino Hotel
05.2015 - 04.2017
Housekeeping Room Attendant
Wingate Hotel by Wyndham
01.2015 - 05.2015
Server
Waffle House
04.2014 - 05.2019
House Person
Hollywood Casino Hotel
02.2013 - 08.2014
Cashier/ Line Cook
Wendys
02.2008 - 09.2013
Cashier
Burger King
02.2007 - 09.2007
GED -
Education and Training Institute
Associate of Applied Science - Welding
MGCCC
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