Summary
Overview
Work History
Education
Skills
Timeline
Generic

Teaira Jackson

Locust,NC

Summary

Security professional with strong experience in maintaining safe environments and preventing unauthorized access. Demonstrated ability to handle emergencies calmly and efficiently while collaborating with team members to achieve security goals. Reliable and adaptable, showcasing proficiency in surveillance, incident reporting, and conflict resolution.

Retail professional with consistent record of driving sales and enhancing product presentation. Known for collaborating effectively with team members to achieve common goals and adapting strategies to meet dynamic retail needs. Skilled in inventory management and visual merchandising, bringing reliability and flexibility to every project.

Professional in customer service management with proven track record of driving customer satisfaction and operational efficiency. Known for strong leadership, effective problem-solving, and excellent communication skills. Adept at fostering team collaboration and adapting to evolving challenges to achieve consistent results. Skilled in conflict resolution, process optimization, and delivering high-quality customer experiences.

Overview

3
3
years of professional experience

Work History

Retail Merchandiser

Nordstrom Rack
10.2024 - Current
  • Organized and maintained displays to achieve clean and appealing product layouts.
  • Organized store merchandise racks and displays to promote and maintain visually appealing environments.
  • Removed damaged, out-of-code, not-in-set and discontinued items from displays.
  • Boosted customer satisfaction by creating visually appealing and strategically organized merchandise displays.
  • Improved overall store aesthetics by consistently maintaining clean, well-organized merchandise displays.
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.
  • Answered customer questions regarding store merchandise, department information, and pricing.
  • Designed displays to deliver interactive, engaging, and memorable store experiences for shoppers.
  • Developed creative solutions for unique visual challenges within limited display spaces while adhering to corporate guidelines.
  • Collaborated with store managers to develop seasonal merchandising plans, maximizing revenue potential.
  • Reduced stock shortages and maintained optimal inventory levels by closely monitoring sell-through rates and adjusting orders accordingly.
  • Kept work areas neat, clean and free from debris.
  • Labeled products, rotated stock and fronted merchandise for appealing display.

Unarmed Security Guard

DSI Security Services
10.2023 - 08.2024
  • Completed full building and grounds patrols to spot and investigate concerns.
  • Assisted visitors and customers to provide directions, answer questions and meet requests.
  • Verified each individual's right to enter restricted areas and denied access to unauthorized persons.
  • Improved overall safety by enforcing company policies and regulations among employees and visitors alike.
  • Provided exceptional customer service to clients, addressing their concerns and maintaining a professional demeanor at all times.
  • Conducted thorough inspections of facilities to identify potential safety hazards or security breaches.
  • Responded quickly to incidents and assessed active situations for security concerns.
  • Monitored surveillance cameras to identify suspicious activity and prevent possible crime.
  • Enhanced security presence by conducting regular patrols and monitoring CCTV cameras.
  • Patrolled parking lots and garages to determine security of vehicles and property.
  • Assisted in planning and execution of special events, ensuring safe and secure environment for all participants.
  • Assisted guests and employees with directions and information, improving their overall experience on premises.

Delivery Driver

Tiger Logistics LLC
09.2024 - 11.2024
  • Delivered packages to customer doorsteps and business offices.
  • Completed on-time deliveries by choosing best and most efficient routes.
  • Improved customer satisfaction by ensuring timely and accurate deliveries of products.
  • Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
  • Completed rush deliveries on tight timetables to satisfy customer needs.
  • Operated vehicle safely in highly congested areas with no traffic violations.
  • Maintained upbeat, positive attitude in busy, customer-focused environment.
  • Loaded truck and properly secured items to prevent damage for deliveries.
  • Worked scheduled hours as required and took on available shifts during holidays and busy periods.
  • Managed customer inquiries and complaints in polite and professional manner.
  • Verified accuracy of all deliveries against order forms.
  • Expedited deliveries to meet customer deadlines and requirements.
  • Communicated with dispatchers to stay informed of changes to routes and delivery schedules.
  • Kept detailed mileage and fuel reports to track overall fuel costs.
  • Assisted with loading and unloading of goods to prevent delays and ensure timely deliveries.
  • Maintained clean and safe vehicle, contributing to positive image of company.
  • Ensured timely and accurate delivery of packages to customer locations, enhancing overall satisfaction with service.

Unarmed Security Guard

Allied Security Services
09.2022 - 02.2023
  • Completed full building and grounds patrols to spot and investigate concerns.
  • Assisted visitors and customers to provide directions, answer questions and meet requests.
  • Verified each individual's right to enter restricted areas and denied access to unauthorized persons.
  • Completed detailed incident reports to provide accurate documentation of security events for future reference.
  • Provided exceptional customer service to clients, addressing their concerns and maintaining a professional demeanor at all times.
  • Prevented escalations in conflicts through effective communication skills and conflict resolution techniques, maintaining a calm environment onsite.
  • Responded quickly to incidents and assessed active situations for security concerns.
  • Patrolled commercial property and associated parking garage.
  • Monitored surveillance cameras to identify suspicious activity and prevent possible crime.
  • Enhanced security presence by conducting regular patrols and monitoring CCTV cameras.
  • Reported fires, medical emergencies and criminal activity to authorities to receive prompt response and attention.
  • Conducted safety checks, inventory checks and security assessments to apply protective measures.
  • Responded to emergency situations with timely decision-making and efficient action, ensuring the safety of all involved.
  • Assisted in the training of new security personnel, sharing knowledge and expertise to ensure a skilled workforce.
  • Prevented crimes through careful observation and investigation of suspicious and unusual behavior.
  • Ensured proper functioning of security equipment through routine checks, contributing to optimal surveillance coverage and intrusion detection capabilities.
  • Trained new security personnel to remain vigilant, apply best practices and comply with policies and procedures.
  • Assisted in investigation of theft and vandalism incidents to promote peace and provide safety.

Warehouse Stocker

Amazon Fulfillment
02.2023 - 08.2023
  • Compared received packages against shipping documents.
  • Enhanced warehouse safety by regularly inspecting equipment and conducting safety training sessions.
  • Streamlined the stock replenishment process for faster order fulfillment and customer satisfaction.
  • Maintained accurate inventory records, ensuring timely reordering of products to avoid stockouts.
  • Assembled orders and packed items for shipment, conveying orders to shipping personnel
  • Shipped material and performed boxing, packing, labeling, and preparation of related documents.
  • Checked packages and merchandise for damage and notified vendors.
  • Organized products efficiently within assigned storage locations, allowing for easy access during picking processes.
  • Maintained tidy and clean work areas to promote optimal productivity and safety standards.
  • Stocked designated items on shelves, end caps and displays.

Team Lead Merchandiser

Sam's Club
02.2022 - 09.2022
  • Implemented loss prevention measures to minimize shrinkage and protect store assets.
  • Collaborated with marketing teams to create targeted promotions for specific customer demographics.
  • Managed inventory levels to optimize stock availability for customer satisfaction.
  • Oversaw budget planning and allocation for the merchandising department, ensuring cost-effective operations while meeting business objectives.
  • Boosted sales performance through effective product placement and visual displays.
  • Evaluated team member performance and provided constructive feedback for continuous improvement.
  • Enhanced team productivity by implementing efficient merchandising strategies and processes.

Education

High School Diploma -

Thomas Jefferson High School
Tampa, FL
06-2020

Skills

  • Visual merchandising
  • Merchandise planning
  • Interior and exterior displays
  • Accident investigations
  • Active listening
  • CPR certified
  • Customer service
  • Patrolling techniques
  • Situational awareness
  • Report writing
  • Building security
  • CCTV monitoring
  • Perimeter patrol
  • Emergency response coordination
  • Positive attitude
  • Valid Driver's license
  • Teamwork and collaboration
  • Attention to detail
  • Time management
  • Dependable and reliable
  • Problem-solving
  • Safe driving
  • Loading and unloading
  • GPS and route planning
  • Clean driving record

Timeline

Retail Merchandiser

Nordstrom Rack
10.2024 - Current

Delivery Driver

Tiger Logistics LLC
09.2024 - 11.2024

Unarmed Security Guard

DSI Security Services
10.2023 - 08.2024

Warehouse Stocker

Amazon Fulfillment
02.2023 - 08.2023

Unarmed Security Guard

Allied Security Services
09.2022 - 02.2023

Team Lead Merchandiser

Sam's Club
02.2022 - 09.2022

High School Diploma -

Thomas Jefferson High School

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Teaira Jackson