Teanna Lee
Aramark
Burlington,NC
13
years of professional experience
Dynamic food service professional with a strong work ethic and a positive attitude, experienced at Aramark. Proven ability to enhance customer satisfaction through exceptional service and adherence to food safety standards. Quick learner adept at multitasking in fast-paced environments, consistently delivering high-quality results while maintaining cleanliness and organization.
Work History
Food Service Worker
8 Years 5 Months- Provided high-quality customer service in fast-paced food service environment.
- Maintained cleanliness and organization of dining areas and kitchen facilities.
- Assisted in food preparation, ensuring adherence to safety and sanitation standards.
- Collaborated with team members to efficiently serve meals during peak hours.
- Operated kitchen equipment safely, following proper usage guidelines and protocols.
- Maintained clean, trash-free workspaces to maximize productivity and safety.
- Monitored inventory levels, restocking supplies as needed to ensure smooth operations.
- Trained new staff on food handling procedures and customer service best practices.
- Supported team members during peak hours, ensuring smooth operations and minimal wait times for customers.
- Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
- Maintained safety standards by properly handling food and adhering to sanitation guidelines.
- Strictly followed sanitation and food safety guidelines as required by regulatory agencies and company.
- Greeted customers at counter to fulfill requests and answer questions.
- Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
- Operated cash register accurately, managing transactions efficiently while providing excellent customer service.
- Prepared and served various food and drink items to customer specifications in fast-paced environments.
- Made food according to standard recipes with requested changes for customer satisfaction.
- Demonstrated versatility by quickly adapting to various roles within the food service environment as needed.
- Prevented food spoilage by monitoring dates, rotating stock, and following proper storage procedures.
- Replenished condiments, beverages, and supplies while maintaining cleanliness of service areas.
- Set up and broke down food service lines quickly to maintain service flow.
- Enhanced customer satisfaction by maintaining a clean and organized dining area.
- Maintained accurate records of food temperatures to ensure safety standards were met.
- Monitored food quality and freshness throughout day.
- Processed customer payments and balanced cash drawers.
- Kept register accurate through correct billing, payment processing, and cash management practices.
Catering Server
4 Years 4 Months- Set up and dismantled catering equipment for events to ensure efficient service delivery.
- Assisted in food preparation and presentation, maintaining high standards of quality and hygiene.
- Provided exceptional customer service by addressing guest inquiries and ensuring satisfaction during events.
- Collaborated with team members to efficiently serve meals, fostering a cooperative work environment.
- Monitored food safety practices to comply with health regulations and maintain quality standards.
- Adapted quickly to changing event requirements, demonstrating flexibility in fast-paced environments.
- Supported inventory management by restocking supplies and reporting shortages promptly to supervisors.
- Enhanced guest experiences through attentive service and prompt response to special requests or dietary needs.
- Assisted in event setup and teardown, ensuring a smooth transition between functions.
- Provided friendly, courteous service to create memorable moments for guests.
- Presented food and beverages on buffet tables and drink stations in line with formality and specifications of each event.
- Enhanced guest experience by providing exceptional service during catered events.
- Demonstrated flexibility in adapting to last-minute changes in menu items, guest count, or event timeline to maintain a high level of service quality.
- Loaded and unloaded tableware, catering supplies and meals to and from catering vehicles to comply with catering logistics.
- Maintained a clean and organized work environment, ensuring compliance with health and safety regulations.
- Arranged linens and table settings according to seating plan and event theme.
- Collaborated with kitchen staff to ensure accurate and timely delivery of menu items.
- Served appetizers, delivered entrees, and refilled beverages for banquet guests.
- Utilized proper food handling techniques to establish safety and quality of food served.
- Sanitized tableware and chafing dishes before catering event to avoid infection and comply with hygiene standards.
- Maintained proper food temperature control, preventing spoilage and ensuring optimal taste quality for guests.
- Wrapped silverware and folded napkins according to standard procedures or in requested arrangements.
- Set up banquet tables and chairs based on event requirements.
- Adhered to all health and safety regulations while serving food and beverages.
- Carried out professional service, retaining polite and friendly approach at all times.
- Answered guest questions about event plans and food service choices.
- Served meals to customers according to established guidelines.
- Refilled beverage glasses, cleared and reset tables, and stocked service areas.
- Arranged food, utensils and condiments on trays to serve meals with necessary items.
- Inspected dishes and utensils for cleanliness.
- Maintained clean and safe work environment.
Education
High School Diploma
Skills
Quick learner
Positive attitude
Multitasking
Customer service
Strong work ethic
Problem-solving
Cleaning and sanitation
Working with diverse people
Cash register operation
Food preparation
Food and safety standards
Timeline
Food Service Worker
Aramark
03.2018 - CurrentRead More
Catering Server
Aramark
11.2013 - 03.2018Read More
Hugh M Cummings
High School Diploma
Read More