Teara Gutierrez

Maintained knowledge of current menu items, garnishes, ingredients and preparation methods. Promptly served all food courses and alcoholic beverages to guest. Regularly checked on guests to ensure satisfaction with each food courses and effectively used items in stock to decrease waste and increase sales.

• Applied safe food handling and optimal cleaning strategies to protect customers and maintain proper sanitation
• Checked on guests to verify satisfaction with meals and suggested additional items to increase restaurant sales
• Assisted with bartending duties during high-volume shifts.
• Checked identification for minimum age for sale of alcoholic beverages.

Provided high quality service. Greeted guests in a pleasant manner. Supported other areas of the restaurant as necessary, such as setup,clean up,prep work and equipment maintenance. Maintained an accurate wait list. Appropriately suggested additional items to customers to increase restaurants sales.

• Built solid rapport with many frequent patrons to cultivate guest loyalty.
• Assisted with bartending duties during high-volume shifts.
• Checked identification for minimum age for sale of alcoholic beverages.
• Greeted new customers, discussed specials and took drink orders.
• Served alcoholic and non-alcoholic beverages in bar environment.

• Suggested cocktail choices based on customer preference, daily specials and inventory availability
• Addressed any concerns or complaints quickly to promote customer happiness and escalated more advanced issues to management for resolution
• Met or exceeded sales targets on consistent basis with proactive promotional strategies and dessert mentions
• Verified customer IDs carefully and accurately, consistently upholding Nv liquor laws
• Explained menu items and suggested appropriate options for food allergy concerns.
• Bussed and reset tables to keep dining room and work areas clean.
• Worked with POS system to place orders, manage bills and handle complimentary items.
• Cultivated warm relationships with regular customers.