Summary
Overview
Work History
Education
Skills
Timeline
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Tearria Robbs

Summary

Seasoned Sales Representative and Certified Financial Health Coach with exceptional success in business-to-business and business-to-consumer sales within multiple industries. Proven track record in exceeding sales goals and growing business. Accomplished in overseeing day-to-day business operations and fostering relationships with customers and clients for sustained business growth. Proficient in the use of various software and applications including: CSG, Salesforce, Aces, Slack and many more.

Overview

10
10
years of professional experience

Work History

Sales Representative

Verizon Wireless
08.2020 - Current
  • Increased sales by offering advice on purchases and selling additional products and services.
  • Achieved and exceeded monthly sales goals by promoting product benefits and enrolling new customers.
  • Retained excellent customer satisfaction ratings.
  • Following up with Leads to close deals.

Retention Specialist

Spectrum Business
06.2019 - 08.2021
  • Utilized knowledge of customer experience to create specialized plans for customer retention.
  • Utilized advanced skills in solving problems and making accurate decisions to implement strategies that brought about immediate results.
  • Reviewed successes and failures to learn from previous mistakes.
  • Retained existing Charter Business customers by presenting save offers while actively listening and using effective communication.

Sales Director

UCA Advertising
01.2018 - 04.2019
  • Exceeded sales goals through effective time management and resource allocations.
  • Used consultative sales techniques to pinpoint customers advertising needs and close on short-term and long-term sales contracts.
  • Contacted customers after sales process to drive ongoing customer satisfaction and resolve issues and complaints.
  • Conducted market research to discover new leads, opportunities and messaging.
  • Made cold calls to potential clients as well as generated leads using various techniques.
  • Created and presented media and advertising packages to prospective customers.

Personal Banker

Wells Fargo
07.2015 - 06.2017
  • Assisted customers with setting up accounts, completing loan applications and signing customers up for new services.
  • Promoted financial products by maintaining excellent service offering knowledge.
  • Worked closely with management to strategize sales techniques to increase center production and customer service.
  • Educated clients on various financial matters and provided professional recommendations on investment opportunities, products and services based on individual needs.

Sales Expert

Ashley Furniture Homestore
02.2013 - 04.2015
  • Educated customers about product features and benefits to aid in selecting best options for each individuals' needs.
  • Built rapport with customers and assessed needs to make product recommendations and upsell.
  • Created and implemented sales strategies to successfully meet company targets.
  • Showcased product features to customers and discussed technical details to overcome objections and lock in sales.
  • Researched furniture materials and suggested pieces to clients based on budget and want.

Education

Sales Tech

Course Careers

Sports And Fitness Administration

North Carolina A & T State University
Greensboro, NC

High School Diploma -

Kings Mountain High School
Kings Mountain, NC
06.2004

Skills

  • Exceptional Communication Skills
  • Consultative Sales Approach
  • Inside and Outside Sales
  • Product Recommendations
  • Financial Transactions
  • Product Management and Pricing
  • CRM
  • Sales Pitching/Cold Calls To Large Accounts

Timeline

Sales Representative

Verizon Wireless
08.2020 - Current

Retention Specialist

Spectrum Business
06.2019 - 08.2021

Sales Director

UCA Advertising
01.2018 - 04.2019

Personal Banker

Wells Fargo
07.2015 - 06.2017

Sales Expert

Ashley Furniture Homestore
02.2013 - 04.2015

Sales Tech

Course Careers

Sports And Fitness Administration

North Carolina A & T State University

High School Diploma -

Kings Mountain High School

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Tearria Robbs