TEATRA MAYS
Jamaica,NY
Summary
Detail-oriented professional with a strong background in patient care coordination and effective time management. Proven ability to enhance efficiency through organized task management and compassionate patient support.
Overview
14
14
years of professional experience
Work History
City Carrier Assistant
United States Postal Service, USPS
New York, NY
01.2018 - 01.2020
- Handled incoming and outgoing mail and packages with efficiency,
accuracy, and safety. - Delivered high volume of mail daily, contributing to timely service for customers.
- Sorted mail and packages to optimize delivery sequence and enhance efficiency.
- Completed loading and unloading of mail trucks with hundreds of
parcels safely and securely. - Delivered mail to residences and business establishments along
specified routes by walking and driving, using combination of satchels,
carts, cars, and small trucks.
Patient Care Assistant
Jamaica Hospital Center
Queens, NY
08.2015 - 12.2016
- Provided compassionate and attentive patient care, including assisting
with activities of daily living such as bathing, dressing, grooming and
toileting. - Participated in multi-skilled activities, supporting patient-centered
approach to achieving desired outcomes. - Developed strong relationships with interdisciplinary team members to
ensure appropriate coordination of care delivery.
Telephone Operator
Tunstall America
Long Island City, NY
04.2013 - 10.2014
- Developed strong communication skills by effectively listening to
callers' needs and responding appropriately. - Answered incoming calls and assisted customers with inquiries and
requests in a professional and timely manner. - Performed administrative tasks such as taking messages, transferring
calls and providing basic information about company services.
Certified Nursing Assistant
Mary Manning Walsh Nursing Home
New York, NY
04.2006 - 10.2013
- Assisted patients with personal hygiene tasks, such as bathing and dressing, while maintaining respect for patient privacy and dignity.
- Delivered direct care to patients, assisting with bathing, feeding, and grooming tasks.
- Completed daily documentation and charts regarding patient care and Entered reports into practice databases to maintain accurate patient records. into practice databases.
Education
Medical Assistant Program - Nursing
Allen School Of Health & Science
Jamaica, NY06.2024
GED -
Andrew Jackson
Queens, NYCPR/ First Aid - CPR
Allen School of Health And Science
Jamaica, NY12.2023
Certified Nursing Assistant - Nursing
EFFICIENT TRAINING CENTER
Brooklyn, NY08.2006
Skills
- Customer Service
- Logistics Coordination
- CPR Certification
- Package Handling
- Vital signs monitoring
- Phlebotomy Techniques
- Laboratory Specimen Collection
- Route Optimization
- Clinical Documentation
- Electronic Health Records
- Healthcare Software Proficiency
- Data Entry Accuracy
- Organizational Skills
- Time Management
- HIPAA Compliance
- Inventory Management
- Delivery Tracking
Timeline
City Carrier Assistant
United States Postal Service, USPS
01.2018 - 01.2020
Patient Care Assistant
Jamaica Hospital Center
08.2015 - 12.2016
Telephone Operator
Tunstall America
04.2013 - 10.2014
Certified Nursing Assistant
Mary Manning Walsh Nursing Home
04.2006 - 10.2013
GED -
Andrew Jackson
Medical Assistant Program - Nursing
Allen School Of Health & Science
CPR/ First Aid - CPR
Allen School of Health And Science
Certified Nursing Assistant - Nursing
EFFICIENT TRAINING CENTER