Hi, I’m
Tedd Terry
Retail Management
Hummelstown,PA
Summary
Accomplished General Store Manager with a proven track record at Home Depot, enhancing operational efficiency and team leadership. Expert in customer relations and process improvements, increasing efficiency and reducing shrink. I significantly boosted store performance and delivered results. Skilled in both recruitment and mentoring, my strategic approach to retail management drives tangible results and fosters a culture of excellence and safety.
Overview
35
years of professional experience
Work History
Home Depot
General Store Manager
08.2009 - 09.2024
Job overview
- Established a positive work environment by fostering open communication and promoting teamwork among employees.
- Managed financial aspects of the store including budgeting, expense tracking, and payroll administration for optimal cost control.
- Managed staffing, talent management and development.
- Optimized store layout to enhance customer flow and maximize revenue from merchandise displays and events.
- Resolved customer complaints effectively by addressing their concerns promptly while adhering to company policies and empowering my associates to follow my example.
- Lead a relentless focus around safety and safety behaviors.
Lowes Home Improvment
Assistant Store Manager
05.1999 - 05.2001
Job overview
- Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.
- Enhanced store appearance for increased sales by maintaining cleanliness and implementing strategic merchandise displays.
- Managed opening and closing procedures and established priorities for the day based on Manager and Company needs.
- Drive sales through departmental follow up and ensure events were set to perfection to showcase seasonal and new products.
Hechingers Home Improvement
Sales Associate
03.1997 - 05.1999
Job overview
- Organized shelves to maintain store visual appeal, engage customers, and promote specialty and building material sales.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business and build emotional connections.
- Managed returns, exchanges and refunds in accordance with store policy.
St Andrew’s Parish High SchoolCharleston , SC
Director of Bands
08.1989 - 06.1996
Job overview
- Proven ability to learn quickly and adapt to new situations.
- Skilled at working independently and collaboratively in a team environment.
- Self-motivated, with a strong sense of personal responsibility.
- Excellent communication skills, both verbal and written.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Managed time efficiently in order to complete all tasks within deadlines.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
Education
Furman UniversityGreenville, SC
Bachelor Of Education from Music Education
06.1989
Skills
- Team Leadership
- Store operations
- Customer Relations
- Training and mentoring
- Performance Analysis
- Leadership Development
- Operations Management
- Process Improvements
- Loss Prevention
- Customer Service
- Problem-Solving
- Team leadership and coaching
- Retail Inventory Management
- Operational Efficiency
- Recruitment and hiring
- Team Development
- Revenue Growth
- Rewards Programs
- Business Leadership
- HR Strategy
Accomplishments
Home Depot RVP award 2017
Regional Value Award for Giving Back 2018
Top Store in the NJ Metro Regional 2018
Timeline
General Store Manager
Home Depot
08.2009 - 09.2024
Assistant Store Manager
Lowes Home Improvment
05.1999 - 05.2001
Sales Associate
Hechingers Home Improvement
03.1997 - 05.1999
Director of Bands
St Andrew’s Parish High School
08.1989 - 06.1996
Furman University
Bachelor Of Education from Music Education
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