TEDDI K. DAVIS
West Sunbury,PA
Summary
Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results.
Overview
4
4
years of professional experience
2
2
years of post-secondary education
Work History
Patient Service Representative
Butler Memorial Hospital
Butler , PA
12.2021 - Current
- Obtain accurate demographic information and verify proper insurance information
- Used Meditech to schedule appointments generate estimates, obtaining referrals, and authorizations
- Followed document protocols to safeguard confidentiality of patient records
- Demonstrated respect, friendliness and willingness to help wherever needed
- Manage inbound and/or outbound call
Patient Service Representative
UPMC Children’s
Sewickley, PA
12.2020 - 12.2021
- Assisted patients in filling out check-in and payment paperwork.
- Greets patients upon check-in/registration and track patients in waiting areas
- Balanced deposits and credit card payments each day
- Followed document protocols to safeguard confidentiality of patient records
- Manage inbound calls
Patient Service Representative
AIO And Associates
Butler, PA
01.2020 - 12.2020
- Took copayments and compiled daily financial records
- Assisted patients in filling out check-in and payment paperwork
- Provide telephone coverage by answering calls, identify and expedite emergency calls, schedules appointments
- Monitor, order and stock office supplies
Patient Service Representative
Aspen Dental Butler
Butler , PA
09.2018 - 01.2020
- Assisted patients in filling out check-in and payment paperwork.
- Took copayments and compiled daily financial records.
- Answer patient calls regarding appointments, billing, insurance, questions, and concerns
- Balanced deposits and credit card payments each day
Education
Associate of Science - Business Management
Butler County Community College
Butler, PA 08.2008 - 06.2010
Skills
Quick LearnerPatience
Appointment Scheduling
Dependable and Responsible
Self-Motivated
Organization and Time Management
Patient greeting
Chart pulling
Document filing
Payment collection
Medical insurance
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
I have not failed. I’ve just found 10,000 ways that won’t work.
Thomas Edison
Timeline
Patient Service Representative
Butler Memorial Hospital
12.2021 - Current
Patient Service Representative
UPMC Children’s
12.2020 - 12.2021
Patient Service Representative
AIO And Associates
01.2020 - 12.2020
Patient Service Representative
Aspen Dental Butler
09.2018 - 01.2020
Associate of Science - Business Management
Butler County Community College
08.2008 - 06.2010