Teddy Johnson
Assistant Property Manager
Charlotte,NC
Summary
Ambitious property management professional with excellent communication and operations management skills. Highly effective at promoting positive relationships and building capable teams. Track record of improving overall operations, reducing overhead and increasing corporate value.
Overview
4
4
years of professional experience
Work History
Community Lead
WeWork
CHARLOTTE, NC
04.2020 - Current
- Minimized vacancy periods by collaborating with building owners to strategize improvements to marketing initiatives, business plans and tenant outreach programs.
- Handled tenant complaints promptly and appropriately, calling in repairmen and other support services.
- Maintained operational facilities attractive to potential tenants by organizing regular maintenance, major repairs and capital improvement projects.
- Boosted occupancy by 20% by leveraging market knowledge and successful promotional strategies.
- Developed and implemented unique and engaging activities for residents.
Management Assistant
Enterprise Rent-A-Car
CHARLOTTE, NC
10.2019 - 03.2020
- Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
- Oversaw training and onboarding process for all newly hired employees.
- Led sales by 40% and provided excellent customer service while assisting guests with car rental services.
- Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.
- Handled customer relations issues, enabling quick resolution and client satisfaction.
Guest Services Coordinator
Trellis Spa At The Houstonian
HOUSTON, TX
08.2018 - 10.2019
- Developed and delivered engaging sales presentations to convey product benefits.
- Trained junior team members in customer service strategies and property policies.
- Managed 300+ daily appointment bookings, accepted payments and answered guest questions.
- Achieved monthly sales goals by promoting product benefits and enrolling new clients.
Education
Broker's License - Real Estate
Canopy Real Estate Institute
Charlotte, NC12.2021
BACHELOR OF ARTS - Digital Communications And Media
Baylor University
Waco, TX08.2018
Skills
- Property Service Contract Administration
- Dispute Handling
- Repair Planning
- Tenant and Owner Liaising
- Motivational Leadership
- Document and File Management
- Strong Organizational Skills
- Local and State Laws
Timeline
Community Lead
WeWork
04.2020 - Current
Management Assistant
Enterprise Rent-A-Car
10.2019 - 03.2020
Guest Services Coordinator
Trellis Spa At The Houstonian
08.2018 - 10.2019
Broker's License - Real Estate
Canopy Real Estate Institute
BACHELOR OF ARTS - Digital Communications And Media
Baylor University
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