Organized and dependable candidate who approaches problems with care and composure. Wide range of experience in different customer service atmospheres.
Overview
3
3
years of professional experience
Work History
Host
Little Bad Wolf
06.2023 - 08.2023
Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts
Answered customer questions about hours, seating, and menu information
Took to-go orders by phone, answered customer questions, and informed of accurate wait times
Enhanced customer satisfaction by promptly greeting and seating guests upon arrival
Deli Worker
Village Market
03.2023 - 05.2023
Increased customer satisfaction by providing efficient and friendly service at the deli counter.
Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
Reduced food waste by monitoring product freshness and rotating stock effectively.
Dishwasher
Swifty's Restaurant
01.2021 - 06.2021
Kept dishes, utensils and glassware clean and rotated following safety standards set by restaurant.
Followed supervisor instructions to complete tasks on time.
Assistant Tennis Pro
Colonie Country Club
05.2020 - 08.2020
Maximized customer satisfaction through clay court maintenance and management, including irrigation systems and grooming processes
Fielded phone calls, answered guest inquiries and provided information regarding club services
Handled tournament organization and ensured a smooth service
Waitress/Catering Specialist at Big Bad Wolf Smokehouse Grill/Stage Left CateringWaitress/Catering Specialist at Big Bad Wolf Smokehouse Grill/Stage Left Catering