Teel A. Jackson
Texas City,Tx
Overview
17
17
years of professional experience
Work History
Leasing Consultant
Intersolutions LLC
Washington, DC
06.2019 - Current
- Meeting potential renters and guiding them on tours of available units.
- Following up on leads for potential renters.
- Handling the collection of rent payments, security deposits and application fees.
- Building a rapport with current tenants to give them personalized service.
- Keeping an eye on community facilities such as mailrooms, fitness centers and laundry rooms.
Driver
Lyft/Uber
Galveston, TX
01.2019 - Current
- Maintained neat and professional appearance during every shift to promote positive company presence.
- Demonstrated safe driving by observing all road rules, exercising caution in unfamiliar areas and maintaining vehicle control.
- Picked up clients and drove to specified agency or locations.
- Planned efficient routes and adjusted strategies based on current weather and traffic information.
- Maintained safe driving habits to protect property and for the general public on roadways.
- Established relationships with customers through use of interpersonal, active listening and inquiry response skills.
Customer Service Representative
Kaiser Permanente
Fairfax, VA
05.2009 - 09.2010
- Scheduled daily appointments via data base.
- Maintained membership information.
- Handled customer discrepancies and sensitive matters regarding membership.
- Reviewed customer data to assess current issues and determine potential solutions.
- Uphold privacy and security requirements established by Medical regulatory agencies.
- Addressed customer service inquiries quickly and accurately.
- Documented conversations with customers to track requests, problems and solutions.
Timeline
Leasing Consultant
Intersolutions LLC
06.2019 - Current
Driver
Lyft/Uber
01.2019 - Current
Customer Service Representative
Kaiser Permanente
05.2009 - 09.2010