Adaptable professional with experience in customer-facing roles, known for strong teamwork and relationship-building skills. Committed to improving customer experiences and operational efficiency through effective communication and collaboration.
Overview
5
5
years of professional experience
Work History
Sales Associate
Ace Hardware
Newcastle, WY
06.2025 - Current
Assisted customers in product selection, enhancing shopping experience and satisfaction.
Maintained organized merchandise displays, contributing to store aesthetics and ease of navigation.
Operated cash register, processing transactions accurately and efficiently during peak hours.
Collaborated with team members to restock inventory, ensuring products were readily available for customers.
Adhered to safety protocols while handling tools and equipment, promoting a safe working environment for all staff.
Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
Utilized proper techniques to lift and relocate heavy objects, minimizing risk of injury and damage.
Executed tasks while remaining on feet for extended periods to ensure operational efficiency.
Kitchen Staff
Newcastle Lodge and Convention Center
Newcastle, WY
09.2022 - 06.2025
Strived in inventory management
Maintained a clean and sanitary workspace, ensuring compliance with health and safety regulations.
Managed time by organizing and prioritizing urgent duties
Communicated closely with staff and customers
Instructed and trained new staff
Enhanced teamwork within the workplace by fostering a collaborative and friendly work environment focused on meeting high standards of quality and efficiency.
Managed time to juggle multiple tasks simultaneously with ease.
Cleaned and maintained work areas, equipment and utensils.
Cook
Taco Johns
Newcastle, WY
11.2020 - 02.2022
Partnered with staff to identify challenges and implement effective solutions.
Facilitated one-on-one interactions with customers to enhance service experience.
Cultivated strong relationships with customers to enhance loyalty and satisfaction.
Developed personalized engagement approaches to secure repeat patronage from customers.
Actively engaged in listening and observing to ensure safety and responsiveness.