Tegra Lorice
CLAYTON,NC
Summary
Adept at driving growth and leading teams, I leveraged marketing tactics and leadership development at Beauty and Her Beast LLC to surpass objectives. Skilled in business administration and human resource management, I excel in optimizing quality control and fostering employee engagement, significantly enhancing customer satisfaction and operational efficiency.
Overview
18
18
years of professional experience
Work History
Owner
Beauty and Her Beast LLC
Clayton, NC
01.2020 - Current
- Implemented quality assurance processes to ensure product excellence.
- Created effective business plans to focus strategic decisions on long-term objectives.
- Analyzed industry trends to develop competitive strategies.
- Set pricing structures according to market analytics and emerging trends.
Team Leader
AnywhereWorks LexReception
Portland, OR
12.2018 - 04.2021
- Developed and implemented policies, procedures, and objectives to ensure customer satisfaction.
- Resolved conflicts between employees while maintaining a positive work environment.
Identified opportunities for process improvement within the organization. - Monitored the performance of direct reports against established targets.
Store Manager
Signet Jewelers
Raleigh, NC
08.2012 - 08.2018
- Monitored employee performance and identified performance gaps for corrective action.
- Established customer service standards and monitored staff compliance.
- Enhanced customer satisfaction and store operations through relationship building and daily problem-solving.
- Appraised inventory levels on frequent basis, ordering new merchandise to keep quantities well-stocked.
- Prepared staff work schedules and assigned team members to specific duties.
- Delegated work to staff, setting priorities and goals.
Server Team Lead
Characters Quarters
Garner, NC
02.2010 - 03.2013
- Guided new servers in developing upselling strategies to enhance guest experience and increase sales.
- Served food and beverages to patrons and confirmed complete orders.
- Circulated within assigned areas to assess and address customer needs, effectively prioritizing tasks during peak hours.
- Resolved customer complaints in an efficient, courteous manner while maintaining high standards of quality control.
- Ensured compliance with health department regulations concerning food handling practices.
Pre-School Teacher
Building Blocks Early Learning Center
Clayton, NC
01.2007 - 01.2010
- Established positive relationships with parents to ensure effective communication regarding student progress and well-being.
- Monitored student behavior in classrooms, hallways, cafeterias, and playgrounds.
- Maintained a safe and orderly learning environment for all students.
- Planned field trips to enrich students' educational experiences outside of the traditional classroom setting.
- Enforced school rules and regulations in order to maintain an appropriate learning environment for all students.
- Collaborated with colleagues to plan lessons that integrate various subject areas into a cohesive unit of study.
Education
Early Childhood Care and Education
Johnston Community College
Smithfield, NCSkills
- Marketing tactics
- Growth strategy implementation
- Sales management
- Business administration
- Human resource management
- Quality control optimization
- Leadership Development
Timeline
Owner
Beauty and Her Beast LLC
01.2020 - Current
Team Leader
AnywhereWorks LexReception
12.2018 - 04.2021
Store Manager
Signet Jewelers
08.2012 - 08.2018
Server Team Lead
Characters Quarters
02.2010 - 03.2013
Pre-School Teacher
Building Blocks Early Learning Center
01.2007 - 01.2010
Early Childhood Care and Education
Johnston Community College
Similar Profiles
Jessica MabeJessica Mabe
Gym Manager at Beauty & Beast LLC Salon And FitnessGym Manager at Beauty & Beast LLC Salon And Fitness
Hailey HuntHailey Hunt
Salon Assistant at Beauty and the BeastSalon Assistant at Beauty and the Beast
Nick CasaburroNick Casaburro
Light Installer at Beast Coast Holiday LightingLight Installer at Beast Coast Holiday Lighting