Teharren Stephenson
Bronx
Summary
As management professional, highly skilled in overseeing daily operations and ensuring seamless shift transitions. Possesses strong focus on team collaboration and achieving results, reliably adapting to changing needs. Key strengths include conflict resolution and staff training, valued for reliability and flexibility.
Dedicated, diligent, and works well with others. Willing to learn and open for change.
Overview
20
20
years of professional experience
Work History
Shift Supervisor
Acacia
The Bronx, NY
03.2025 - Current
- Supervised daily operations, ensuring team adherence to safety protocols and production standards.
- Trained new staff on operational procedures and equipment usage, enhancing team efficiency.
- Streamlined workflow processes, resulting in improved productivity and reduced downtime.
- Coordinated shift schedules, optimizing staffing levels to meet operational demands.
Residential Aide
Acacia
The Bronx, NY
12.2022 - Current
- Provided direct support to residents in daily living activities, ensuring comfort and safety.
- Assisted residents with personal hygiene and mobility management to promote well-being.
- Maintained accurate records of resident interactions and care plans for compliance and continuity.
Community Assistant
Acacia
The Bronx, NY
09.2022 - Current
- Collaborated with management to implement feedback systems for continuous improvement in services offered.
- Improved resident satisfaction by addressing concerns, providing resources, and offering support as needed.
- Facilitated community engagement events, fostering relationships among residents and local organizations.
Security Officer Security USA Inc.
Brooklyn, NY
08.2014 - 09.2020
- Worked with Department of Youth and Community Development (DYCD) in urban communities maintain a healthy and safe environment for inner city youth and senior citizen. Worked Directly with Brooklyn District Attorney also New York Police department (NYPD). Ensuring access controlled for Police Benevolent Association (PBA) community meetings.
- Monitored CCTV security cameras
- Effectively prevented thefts
- Inspected buildings, equipment, and access points permitting entry.
Sergeant Madison Security Group
Bronx, NY
08.2012 - 07.2014
- Required to monitor four (4) forty (40) story Residential buildings from a central office. Responding to officer’s request and announced via radio assignments. Kept LOG of activities as occurred. Responded to emergency situations. Wrote incident reports as needed.
Lieutenant Howard Security
Bronx, NY
02.2006 - 07.2012
- Supervised 6 officers. Wrote corrective action/incident reports as needed. Submitted payroll. Conducted mobile site checks ensuring safety of residents also officers. Ensuring contracted policy/regulations are being met. Ensured officers are monitoring access and assigned facility rules/regulation are enforced.
Skills
- Cash handling
- Employee training
- Workplace safety
- Staff management
Timeline
Shift Supervisor
Acacia
03.2025 - Current
Residential Aide
Acacia
12.2022 - Current
Community Assistant
Acacia
09.2022 - Current
Security Officer Security USA Inc.
08.2014 - 09.2020
Sergeant Madison Security Group
08.2012 - 07.2014
Lieutenant Howard Security
02.2006 - 07.2012