Summary
Overview
Work History
Education
Skills
Timeline
Generic

Teh Hsing Mu

Seattle,WA

Summary

Accomplished Supervisor at the United States Post Office, adept in staff management and training, overseeing 140 drivers to enhance operational efficiency. Demonstrated expertise in customer service and logistical operations, ensuring timely departures and accurate payroll. Proven ability to maintain high service standards during peak volumes, showcasing goal-oriented leadership and effective team mentoring.

Overview

11
11
years of professional experience

Work History

Supervisor Logistics Operarions

United States Post Office
12.2023 - Current

Supervise over 140 drivers to ensure trips are scanned and departed on time. Make a weekly schedule for all 140 drivers, covering all three tours. Make sure employees are paid correctly by entering annual leave or sick leave hours when appropriate. Communicate with local post offices and company mailers to ensure that excellent service is provided.

Mailhandler

United States Post Office
09.2013 - 12.2023
  • Utilized physical strength to move mail and packages of varying sizes and weights.
  • Proved successful working within tight deadlines and a fast-paced environment.
  • Maintained a clean and organized workspace to facilitate efficient mail handling processes.
  • Followed safety protocols while handling and sorting mail for personal safety purposes.
  • Maximized workplace safety with proper handling techniques for heavy or oversized packages.
  • Balanced workload effectively during peak seasons to ensure consistent service levels despite increased volume demands.
  • Ensured timely delivery of mail by loading and unloading trucks, as well as transporting sorted mail to appropriate areas within the facility.

Education

High School Diploma - General Studies

Decatur High School
Federal Way, WA
06.2000

Skills

  • Training and mentoring
  • Goal oriented
  • Staff management
  • Customer service

Timeline

Supervisor Logistics Operarions

United States Post Office
12.2023 - Current

Mailhandler

United States Post Office
09.2013 - 12.2023

High School Diploma - General Studies

Decatur High School
Teh Hsing Mu